When You Arrive

On this page:




  • Present your documents to the Canada Border Service Agency Officer;  Keep documents with you
  • Answer any questions they may ask you;
  • Keep your newly issued study permit in a safe place.

Connect with UTM at the Airport

  • Toronto's International Student Airport Welcome Program
  • When you arrive at Toronto Pearson International Airport, the U of T welcome booth will be there to receive you! After you collect your baggage, please visit the U of T welcome booth in the Terminal 1 or Terminal 3 international arrivals area of the airport; 
  • The welcome booth is open from August 19 - September 8 from 8:00am - 10:00pm daily. 

Transportation to your final destination (follow the instructions that apply to you) 

Decide on the type of transportation service that best suits your needs

Bus fare

  • Taxi Services – approximately 35 minutes, between $45 to $75 CAD;
  • Ride Sharing Services – approximately 35 minutes, between $35 to $50 CAD;
  • Mississauga Transit (not recommended if you have luggage) – approximately 1 hour and 10 minutes, $3.75. 

*Please note that the time estimates are based on travel time without traffic and the costs vary depending on the taxi service.

   clickable button, redirects to Hospitality & Retails Services site.Food options

  • Find a restaurant or have some food delivered to you if you will be living off campus or if the on campus food outlets are closed. Click here to get some suggestions.


Open a bank account

  • Research the products and services offered by different banks;Banks
  • Bring two pieces of identification with you if you choose to open a bank account (e.g. passport, study permit, driver's licence, etc.).


Set up a phone plan 

  • Research the various service providers;
    • Here are a few to get you started (in Alphabetical order): Bell, Fido, Koodo, Rogers, Telus, Virgin Mobile, Wind.
  • Determine the plan that best fits your needs;Things to consider
  • Already have a phone? You may be able to select a plan, get a new SIM card and continue to use your phone!

Once at UTM

Obtain your TCard

Your TCard is your official University identification and will provide you with access to various services including access to the Library, the Recreation, Athletics and Wellness Centre (RAWC), the St George-UTM Shuttle Bus among others. Plus, you will need to have it with you for exams and to access to the Mississauga Transit. 

  • Bring your offer of admission letter;T-Card Photo
  • Bring your passport AND study permit with you;
  • Visit the I&ITS Service Desk in the CCT Building.

Activate your UTORid and UTORmail


  • Follow the steps listed on the letter you were provided with when you got your TCard to activate your UTORid;
  • Your UTORid will be printed on your TCard (top left corner of the scan bar);
  • The activation key will be printed on your letter;
  • Follow the instructions to setup your UTORmail, your official Univerisity of Toronto email.

Update address details on ACORNU of T communications

  • Log in to your ACORN account and update your personal information with your new address, cell phone number and UTORmail address.

Support and Resources


Several orientation events will take place during the first weeks in September to help students to adapt to their new living and learning environment. Make sure to participate in those that are of interest to you:

Orientation events

  • International & New-to-Canada Student Welcome - brought to you by the International Education Centre and UTMSU, this event will provide you with a great opportunity to meet other international, new-to-Canada and domestic students, discover the campus and explore the city!
  • O-Week - the official welcome to UTM provides new students with an introduction to academic and social life on campus to help with their transition;
  • Residence Orientation - only open to students living in on campus housing as a way to introduce them to their community;
  • UTMSU Orientation Week  - first year student orientation brought to you by the University of Toronto Mississauga Student Union;
  • Parent & Family Orientation - for parents and families, a special session for parents of international students will be offered.

Health Insurance

Obtain and print your Health Insurance Card

International students are automatically enrolled in a health isurance plan to receive basic health insurance coverage in Ontario. Without your insurance, medical care can be very expensive. Please keep the following details in mind:

Health Card

  • Familiarize yourself with your plan - you can find detailed information here;
  • Most international students are enrolled in the University Health Insurance Plan (UHIP);
  • Some programs like ACE@UTM students are covered under GuardMe.
  • Register, print and carry your health insurance card with you at all times;
  • Learn about your supplemental health and dental insurance plan offered through your Student Union;
  • Visit the International Education Centre (IEC) in room 2071 in the Davis Building (DV). We can help you to print your card and understand the differences between your basic and supplemental plans.

Get to know UTM and Mississauga

Enhancing Your Experience

Get involved

Participating in the various clubs, programs and events offered outside of the classroom is a great way to make your experience at UTM as rewarding as possible. There are many options, we have highlighted a few to get you started:

Connect with the International Education Centre

If you have questions visit the IEC

Working in Canada

  • If you are considering working in Canada, there are two steps you should follow before you start looking for a job: