TCard Services

Service Applies To: 

Activating Your UTORid and Getting a TCard at UTM Starting September 3, 2020

  1. Submit your photo online using the MyPhoto system.
  2. Once a photo is submitted, students can schedule an online appointment with a TCard staff to verify your identity and obtain your UTORid activation passwords using Microsoft Teams video conferencing. To book an appointment, please visit our Microsoft Bookings page.
    1. Once the page has loaded, please select the day and time for the appiontment.
    2. Fill in all the required information and click the "Book" button at the bottom of the page.
    3. A confirmation email will be sent to the email that was entered with the date and the Microsoft Teams link to access the meeting.
    4. During the appointment, you will be required to show your face via a webcam (for identity purposes).
    5. Show your valid physical/hard copy government-issued photo identification/documentation.
    6. Have your MyPhoto picture verified and approved.
    7. Be provided with UTORid activation instructions for access to online resources, including U of T email, once the verification is completed.
  3. Your TCard will be available for pick-up two business days after your appointment.
    1. As an example, if you were to complete your appointment on September 10th, your TCard would be available on September 15th.
  4. To pick-up your physical TCard, a pick-up desk will be set up in the CCT Link. Please be mindful of the signage that will direct you on where to line-up.
    1. This map shows you the location of the CCT Building (1) and the entrance (2) that you will use to access the building.
  5. You will need ID in order to pick-up your TCard, ensure that you bring your unexpired Canadian government issued photo ID or passport.

Features

The TCard is your gateway to life at University of Toronto. Much more than a simple ID, this card gives you discounts, access to library resources and secure areas, entry to gym facilities, meal plans, printing, entrance to events on campus, and more.

For additional information on TCard Terms of Use, please visit the Terms & Conditions page.

Location

Get Started

Documentation Required

All new students must bring in documentation validating their identity & legal status in Canada in order to obtain their first TCard. A TCard will not be issued unless your documentation matches your legal status.

The identity document must have been issued by a federal, provincial or territorial government authority and must be both valid (not expired) and original. Original documents do not include those that have been photocopied, faxed or digitally scanned.

If you are an University of Toronto undergraduate/graduate student or staff/faculty, please visit Documentation Required to find out what documents will satisfy these requirements.

School of Continuing Studies Students

A TCard is available free of charge to any student who is taking a course with the School of Continuing Studies. In order to arrange to have a TCard authorization letter prepared for you, please visit TCard Permission Letter Request page.

If You Are a Visitor

Visitors, if you have not been given either a personnel number or a UTORid and have not been entered through the University of Toronto’s Human Resources Information System but are required to have access to U of T services, including Library services, you will need to provide a letter from a University of Toronto sponsor. In the letter, university sponsor will be asked to state the purpose of the sponsored guest account, the name and date of birth of the visitor, start and end date of the employment/visit along with the sponsor's contact information. The letter needs to be signed and dated by the sponsoring faculty or staff member and printed on letterhead. Acceptable university-sponsored visitors include: conference and workshop attendees, guest lecturers, business partners, vendors, translators, visiting scholars, post-doctoral fellows etc.

To request a temporary guest account, a sponsoring faculty or staff member can either visit the UTM Service Desk or submit a ticket by visitng the I&ITS Service Portal with the letter attached to the ticket.

The guest account information will be released to the sponsors who will be responsible for the accounts while they are active. The IITS Service Desk will securely provide the guest account information to the visitor(s) once they arrive on campus.

Visit Long Term and Short Term UTORid’s for more information.

Using Your TCard

Lost, Damaged or Stolen TCard?

As an UTM student, you are responsible for any charges against your meal plan account until proper notification of the card loss is received.

  • To suspend your TCard, visit the Manage your Account page.
  • Log in with your UTORid and password and click the gear icon at the top right.
  • Select the 'suspend card' tab and confirm to complete the card suspension process.

If you find your TCard, visit the Hospitality & Retail Services Office to reactivate your card.

You have the option of replacing a lost, damaged or stolen TCard. For more information, select Lost/Replacement TCard from the TCard Office home page.

FAQs