TCard Services

Service Applies To: 

View the transcript for the TCard (student ID cards) video


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Announcements


University of Toronto students starting in the Fall 2019 will be able to get their TCard beginning June 1, 2019.

Visit How to Get Your First TCard page to find out what types of documents you need. A TCard will not be issued unless your documentation matches your legal status.

 

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Features


The TCard is your gateway to life at University of Toronto. Much more than a simple ID, this card gives you discounts, access to library resources and secure areas, entry to gym facilities, meal plans, printing, entrance to events on campus, and more.

For additional information on TCard Terms of Use, please visit the Terms & Conditions page.

 

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Location


Room CCT 0160A, Lower Level, CCT Atrium       

Information & Instructional Technology Services (IITS) Service Desk
3359 Mississauga Rd North
Mississauga, Ontario. L5L 1C6

 

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Hours of Operation


MONDAYS TO FRIDAYS  8:00 am - 8:00 pm 

SATURDAYS  9:00 am - 5:00 pm

SUNDAYS  9:00 am - 5:00pm

Kindly Note:  All TCard Offices are closed on statutory holidays. View Important Dates for a complete list of the specific statutory holiday dates that our campus observes. 

 

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Get Started


 

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Documentation Required


All new students must bring in documentation validating their identity & legal status in Canada in order to obtain their first TCard. A TCard will not be issued unless your documentation matches your legal status.

The identity document must have been issued by a federal, provincial or territorial government authority and must be both valid (not expired) and original. Original documents do not include those that have been photocopied, faxed or digitally scanned.

If you are an University of Toronto undergraduate/graduate student or staff/faculty, please visit Documentation Required to find out what documents will satisfy these requirements.

 

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School of Continuing Studies Students


A TCard is available free of charge to any student who is taking a course with the School of Continuing Studies. In order to arrange to have a TCard authorization letter prepared for you, please visit TCard Permission Letter Request page.

 

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If You Are a Visitor


Visitors, if you have not been given either a personnel number or a UTORid and have not been entered through the University of Toronto’s Human Resources Information System but are required to have access to U of T services, including Library services, you will need to provide a letter from a University of Toronto sponsor. In the letter, university sponsor will be asked to state the purpose of the sponsored guest account, the name and date of birth of the visitor, start and end date of the employment/visit along with the sponsor's contact information. The letter needs to be signed and dated by the sponsoring faculty or staff member and printed on letterhead. Acceptable university-sponsored visitors include: conference and workshop attendees, guest lecturers, business partners, vendors, translators, visiting scholars, post-doctoral fellows etc.

To request a temporary guest account, a sponsoring faculty or staff member can either visit the UTM's IITS Service Desk or submit a ticket using self-service via ServiceNow with the letter attached to the ticket.

The guest account information will be released to the sponsors who will be responsible for the accounts while they are active. The IITS Service Desk will securely provide the guest account information to the visitor(s) once they arrive on campus.

Visit Long Term and Short Term UTORid’s for more information.

 

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Using Your TCard


 

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Lost, Damaged or Stolen TCard?


As an UTM student, you are responsible for any charges against your meal plan account until proper notification of the card loss is received.

  • To suspend your TCard, visit the Manage your Account page.
  • Log in with your UTORid and password and click the gear icon at the top right.
  • Select the 'suspend card' tab and confirm to complete the card suspension process.

If you find your TCard, visit the Hospitality & Retail Services Office to reactivate your card.

You have the option of replacing a lost, damaged or stolen TCard. For more information, select Lost/Replacement TCard from the TCard Office home page.

 

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Terms and Conditions


 

 

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FAQs


 

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Contact Us


You can reach us at:

CCT Atrium, IITS Service Desk
Mississauga, ON. L5L 4G6

E-mail: tcard.utm@utoronto.ca
Phone: 905. 828.5344
Twitter: @UTMServiceDesk

 

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See Also