UTM Service Desk
For efficient assistance, please include your JOINid/UTORid when emailing us. This helps us promptly address account and password reset requests.
Location: CCT Atrium
Phone: 905-569-4300
Email: helpdesk.utm@utoronto.ca
Knowledge Base: https://uoft.me/UTMKB
Hours of Operation: Monday to Friday: 8:00 a.m. - 8:00 p.m. Saturday to Sunday: 9:00 a.m. - 5:00 p.m.
If you require assistance with IT services, please visit the Service Portal.
Leadership
| Name | Title | Phone | |
|---|---|---|---|
Anthony Betts | Director, I&ITS | anthony.betts@utoronto.ca | 416-795-1843 |
Cindy Ramsundar | Manager, Finance, Budget & Operations | cindy.ramsundar@utoronto.ca | 905-302-4127 |
Cesar Mejia | Assistant Director, Client Services | cesar.mejia@utoronto.ca | 905-828-3795 |
Marcos Bedinelli | Assistant Director, Network Design, Eng & Ops | marcos.bedinelli@utoronto.ca | 905-301-6490 |
Michael Yoo | Senior Manager, Datacentre Operations | michael.yoo@utoronto.ca | 437-776-4032 |
Brian Hamilton | Senior Manager, Business Transformation & Program Management | brianc.hamilton@utoronto.ca | 905-302-5057 |
Akshat Mishra | Senior Manager, Information Security | akshat.mishra@utoronto.ca | 416-845-8564 |
Matthew O'Reilly | Manager, Events and Classroom Experience | matt.oreilly@utoronto.ca | 416-347-5326 |
Robert Martins | Manager, Client Services | robert.martins@utoronto.ca | 647-203-6761 |
To find additional I&ITS team members, please use the University of Toronto Mississauga Online Directory.