Frequently Asked Questions
Answers to some of our frequently asked questions can be found below.
Connect with us! For any camp related questions, please contact the camp team via e-mail at camp.utm@utoronto.ca, and phone 905-828-3712 (year round) or 905-828-3764 (seasonal - June to August).
Camp Registration
Q: How and where can I register for camp programs?
A: Registration is only available online on our recreation website here - Select the categories: “Child & Youth” and "University of Toronto Mississauga". For your best experience, please consider using a laptop or computer to register your campers. If you require assistance during registration or are having difficulties logging into your account, you can first refer to the camp set-up guide, or speak to camp staff at 905-828-3712 or the Welcome Desk team at 905-828-3714.
Q: When does camp registration begin?
A: Typically summer camp registration begins early March, each year. Dates are announced on our camp website (www.campuoftmississauga.ca) in advance of registration.
Inclusion and Support
Q: What type of programming can I expect at camp? What if my child needs assistance to participate in camp activities?
A: Camp U of T Mississauga teaches fundamental movement and sport skills to children and youth. We strive to make camp an enjoyable and physically active experience for all campers. Campers are expected to be able to participate in the full camp experience with minimal adaptation, including being fully toilet trained to attend all programs.
At the time of registration, you will be asked if your camper has any medical conditions or any medically diagnosed disabilities that camp staff should be aware. If you answer “yes” to one of the questions, you will be sent additional documentation to fill out to complete your registration.
If appropriate, camp staff may place your child with an Inclusion Camp Instructor that will assist your child to engage in camp activities within the camp group. If you have additional questions, please contact camp staff by e-mail at camp.utm@utoronto.ca or by phone at 905-828-3712 (year round).
Camper Supervision
Q: What is the ratio of camp staff to children?
A: Our minimum ratio of camp staff members to campers is based on the age of the camp group.
- For groups with campers 7 years of age or younger, 1 staff for every 6 campers. (1:6 ratio)
- For groups where all campers are 8 years of age or older, 1 staff for every 8 campers. (1:8 ratio)
Camp Health and Safety
Q: My child has a nut allergy. Is your camp nut free?
A: Our summer day camp operates in shared spaces with University students, faculty & staff, and is not nut free. We are very nut aware and all campers & staff are regularly reminded to ensure they do not bring snacks that contain nuts and other common allergens to camp. In addition, our camp meals are professionally prepared by our on-campus food services staff with a high attention to detail - especially on meals prepared for campers with identified allergies. We ask that you identify all dietary restrictions for your children during camp registration and promptly fill out additional forms (as requested by our camp office staff), to ensure your camper has the best possible experience at camp.
Refunds/Cancellations
Q: Our summer plans have changed, can we cancel our summer camp registration?
A: Cancellations made at least 5 business days prior to your child’s camp session will be fully refunded. Late cancellations will be refunded minus a 10% administrative fee per child, per camp session. All refund requests must be made in writing to camp.utm@utoronto.ca.
Age Restrictions
Q: Can a camper that does not meet the age listed for the camp program register and attend?
A: Detailed age restriction guidelines are listed below.
- Programs for campers 4-7 years of age. Child must be the required age by the first day of the camp session.
- Programs for campers 8 years of age and older. Child must be the required age by the end of the calendar year (December 31st).
Note: No exceptions will be made for minimum age requirements.
If your child is not the listed age for the camp program, we look forward to having them attend once they have reached the appropriate age.
Maximum Age Exceptions – In certain cases, based on an individual child’s needs, it may be appropriate to request an exception to allow a camper that is slightly older than the maximum age listed for the program to register and participate. These requests, including a detailed rationale can be sent to camp.utm@utoronto.ca. Please note that not all requests can be accommodated and during peak registration periods it is often difficult to respond in a timely manner to email. At Camp U of T Mississauga, we reserve the right to enforce program age restrictions when necessary to ensure camper & staff safety, program goals are achieved, and camper enjoyment is maximized.
Camp Hours and Before & After Care
Q: What time is drop-off and pick-up?
A: Regular camp hours run from 9:00am, until 4:30pm. Details on drop-off and pick-up procedures will be communicated via email shortly before camp starts. Additional hours of supervision are available in the Camp Extended Care program. This program runs from 8:00am to 9:00am, and 4:30pm to 6:00pm. Please register for the extended care program for each camper that requires additional supervision during the weeks they are attending camp.
Lunches
Q: Does Camp U of T Mississauga provide lunch?
A: Yes! We will be providing a lunch to every camper daily. A weekly menu will be sent via email prior to each camp session. Allergies and dietary restrictions must be indicated for each camper at the time of registration. We will work with parents as partners to ensure a safe camp meal can be provided to every camper.
Q: My child requires a special lunch due to a dietary restriction. Can you provide one or should I send something for them?
A: We will accommodate all dietary restrictions identified during registration (vegetarian, vegan, gluten free, specific allergen free, etc.) within reason. All meal accommodations related to an accessibility need or medical condition will be accommodated. Additionally, we will do our best to provide a meal that closely resembles the meals of the rest of the campers as possible, to ensure your camper feels included during lunch time.
Q: My child is particular about what they will and will not eat. I've looked at the weekly menu you provided in advance of camp, and I would like to request alternate meals for my child.
A: Unfortunately, we are unable to accommodate these types of requests. Campers who do not have an identified dietary restriction during registration cannot be accommodated. Please ensure you contact the camp office at camp.utm@utoronto.ca with follow up questions related to meals and accommodations.
Financial Aid – Subsidies, Bursaries, & Grants
Q: Does Camp U of T Mississauga offer financial support for campers to attend summer programs?
A: Although Camp U of T Mississauga and the Department of Recreation, Athletics & Wellness do not offer direct financial subsidies, there are a number of resources available to U of T affiliated parents.
- U of T Students: UTM Student Affairs & Services – Childcare Grant, Other Child Care and Support and the UTM Student Union – Childcare Bursary Information.
- U of T Staff: Resources and information available at the U of T Family Care Office.
- General Public: A number of organizations, such as the Jumpstart Program, offer financial assistance for recreation and childcare services to parents in need. Please reference Camp U of T Mississauga when you contact organizations to apply for support (as some have a specific list of approved locations).