Notice:  Impact of the Canada Post Strike on Our Services

On November 28, Canada Post announced that it is expecting delays due to high volume that may last until the new year. While our own processing times have not changed, we are unable to guarantee timely delivery by Canada Post. 

We encourage you to pick-up your letters or other requests in person during our business hours wherever possible to avoid delays. Students who are required to submit documentation to our office in a timely manner are encouraged to do so in person by using the drop box at our front desk, or to deliver it via courier.

For questions related to transcripts, an online FAQ from our U of T Transcript Centre is available.

For all other inquiries related to your online requests, please contact us at 905-828-5399.


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View the Administrative Fees for Services here.