You may receive a refund if you have a credit balance on your ACORN account. This can happen if you have dropped a course, or an update was made to your account that resulted in an overpayment.
Getting Your Refund
Direct Deposit
The safest, quickest, and most efficient way of receiving a refund is by opting in to the direct deposit option on ACORN to your Canadian bank account.
Once a refund is issued, it will be deposited in your bank account within 2-3 business days.
Cheque by Mail
If your direct deposit is not set up in ACORN, your refund will be sent to you as a cheque in the mail to the mailing address you have listed.
Once a refund is issued, it can take 2-6 weeks to receive your refund cheque.
Automatic Refunds
Throughout the year, the University will automatically review each student's account and issue refunds accordingly to eligible students on the following schedule:
- Fall term: End of October
- Winter term: End of March
- Summer term: End of June
Your credit balance is:
- $100 or more.
- an overpayment made to your student account or you have cancelled your registration, after dropping your final course.
A refund on a credit balance is not applicable for:
- academic or residence deposits.
- prepayment for study permit purposes as an international student.
- a payment you made in excess of your account balance or intended for living expenses.
- the result of a third-party sponsor payment, staff or dependant tuition waiver credit.
The university will also review your account to ensure that:
- There are no pending charges, scholarship or award cancellations affecting your balance.
- You are not waitlisted for courses.
- There are no pending credit card chargebacks or bank payment recalls.
Requesting a Refund
Eligible students can initiate a refund request outside to have their accounts reviewed:
Refund Request Form
*excluding those receiving full-time OSAP
The status of your request can be monitored in ACORN in the REFUNDS section.
Refund Request Form for Full-Time OSAP Students
This process can take 4-6 weeks to review. Check your refund status in ACORN.