Archived Information


Summer 2020 (archived)

Can I still enrol in classes for the Summer? Updated March 15, 2020
Yes! Course enrolment begins on Monday, March 16 on ACORN. You can find more information in the Summer Registration Guide.

Will Summer classes also be held online? Updated May 15, 2020 at 4:30pm
Yes, we can now confirm that all F, Y, and S courses will be held online for the Summer session. While we had hoped to offer some courses in-person for July-August, we have determined it is not the right time begin reopening the campus. As soon as we can, we will confirm which courses are cancelled, and which will move to online instruction. For now, there is still time to pause, and wait for further updates.

The deadline to cancel your registration in S courses with no minimum penalty is July 5, and you have until July 12 to drop an S course and receive a 100% fee refund. If you intend to keep your S courses in hopes of completing it online, we ask that you keep your Summer courses on ACORN as they are. Once we confirm that a course is cancelled, you will be notified by email and removed automatically from the course to ensure that you do not accrue additional fees.

As more information becomes available, details about Summer courses will be updated on the UTM Timetable should you wish to explore other course options, or modify your academic plans.

We recognize that this update may impact the second half of your Summer academic plans. Our Academic Advisors, and Financial Aid Advisors are ready to support you, and answer any questions you may have related to your academic plans, important deadlinesOSAP considerations, and more. Click here to learn how to book an appointment.

Will service charges be suspended for outstanding balances this summer? Updated May 6, 2020 at 11:00 a.m.
Yes! As of March 26, 2020, monthly service charges were suspended for tuition and non-tuition fees. This has been extended for the Summer 2020 session. Updates will be available at

Will Summer fees be reduced? Updated April 22, 2020
Some incidental fees have been reduced or refunded for the summer 2020 term. While the majority of these services are offered online or through alternative platforms, there are services that have a reduced cost due to the closure of buildings on campus. 

Athletic facilities continue to provide access to services in different formats. Fees have been reduced for the summer session based on the reduction in costs to maintain the physical space. 

In partnership with Mi-Way, the University of Toronto Mississauga Students’ Union and the University of Toronto Mississauga Association for Graduate Students have waived U-Pass fees and suspended the service for summer 2020.

The U of T shuttle services to/from the St. George campus and Sheridan College and the related fee for summer 2020 has also been waived, and there will be a slight reduction in the winter 2020 fee given the extraordinary circumstances that resulted in the cancelling of the shuttle service. 

For more information, please see the section called All Students - Fees on the U of T Vice-Provost's website.

Winter 2020 (archived)

Are my courses cancelled? Updated March 13, 2020
No. U of T classes will be moving to other means of instruction beginning Monday, March 16 until Friday, April 3. This may include online learning using existing platforms. You are not expected to attend any in person midterms, tests, and assessments for the rest of the Winter 2020 session. The University is committed to ensuring that all undergraduate students are able to successfully complete remaining term work and final exams. Your instructors will provide you with course-specific information and updates. 

As a UTM-Sheridan student in a joint program, do I need to attend classes in person? Updated March 15, 2020
Sheridan will be suspending classes for the week of March 16 - March 20, inclusive in order to adjust curriculum for alternate modes of delivery. Beginning March 23, learning will resume in alternate formats with the intent to have students finish the winter term on schedule. Click here to read Sheridan's announcement.

Do I still need to come to campus? Updated March 18, 2020
Students are not required to return to campus for the rest of the Winter 2020 session. As of March 18, 2020, U of T buildings will be closed to the general public. Campus police is locking all exterior building entrances, classrooms, and labs. 

Students who wish to make travel arrangements to return home may do so with the support and encouragement of the university. Residence students who cannot return home due to travel restrictions or other obligations can request to remain in residence, and will be able to access Colmon Commons Dining Hall.

Service Charges for Outstanding Balances Updated March 26, 2020 at 2:45 p.m.
As of March 26, 2020, monthly service charges have been suspended until further notice for tuition and non-tuition fees. The April 15, 2020 monthly service charge has been cancelled. Updates will be available at

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Dropping Courses

Will the deadline to drop a Y or S course from the academic record be extended? Updated March 21, 2020

  • Yes, the new extended deadline is Wednesday, April 22, 2020. Students may submit their request online through ACORN.
  • Students who previously submitted a late withdrawal request (LWD) were emailed on Friday, March 20 by the Office of the Registrar to notify and confirm that their LWD request has been cancelled, and that the course has been dropped and removed from their transcript.

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Credit/No Credit for Y and S courses for degree and non-degree students

What is the extended deadline? Updated March 30, 2020 at 9:25 a.m.

  • Wednesday, April 22, 2020 for UTM courses
  • Friday, April 25, 2020 for courses taken at the Faculty of Arts & Science or UTSC 

Your request will be processed after April 25, once the request period has passed. A confirmation email will be sent to your U of T email address when an update is available. 

How can I request or cancel Credit/No Credit for Y or S courses? Updated March 27, 2020

  • UTM students will use the new Credit/No Credit form for all U of T courses, regardless of which campus the course is being taken.
  • If you submitted a request on ACORN before March 19, you do not need to resubmit it using the new form. However, you can use the form to cancel an existing request. 

Will there be changes to the Credit/No Credit policy to extend the number of eligible credits? Updated March 19, 2020

For all undergraduate Y and S courses (including courses with no final exams), the following exceptions to the standard CR/NCR policy will apply: 

  • Degree and non-degree students are eligible to use this option. 

  • You will be allowed to use these courses to fulfill your program completion requirements. Please note that the percentage grade remains viewable by university staff. Some departments may use this for the purpose of assessing eligibility for program entry into limited enrolment subject POSts or certain courses.

  • You may choose the CR/NCR option for any or all of your Winter 2020 courses and they will not count toward the standard 2.0 credit limit. There will be no limit to the number of credits that you can choose to declare as CR/NCR for the Winter 2020 term. For example, a student may declare CR/NCR for 2.5 credits of their Winter 2020 courses under this new exception, and it will not deduct from the standard 2.0 credit limit.

UTM and UTSC students are not able to see their final grades before requesting CR/NCR, but students at the Faculty of Arts & Science are being permitted to. Why is that? Updated March 18, 2020 at 8:05 p.m.
We understand that the discrepancy is leaving students with many questions. The University is sensitive to the disruption caused by the impact COVID-19 pandemic. We are also committed to maintaining academic standards of degrees and programs, the regulations and procedures that govern these decisions, while allowing flexibility in these unprecedented circumstances. These may vary among the divisions across the University, as is normally the case.

At this time, the extended deadline to drop a course, the increased flexibility to the LWD policy, the extended deadline for CR/NCR and waiving the standard 2.0 credit restriction for CR/NCR is believed to be sufficient in granting students the ability to make informed decisions by April 22, 2020.

It is also important to ensure that additional delays are mitigated in order for us to successfully conclude the Winter 2020 term. This includes setting a deadline by which final grades are submitted to the Office of the Registrar, and are posted for students on ACORN as early as April 23. Final grades for all courses may not be posted at the same time, on the same day.  As a result, a decision was made to ensure that all students could fairly exercise the allowable options listed above by the same deadline.

Students who need guidance in making decisions about academic progress during these difficult times should consult with an academic advisor by setting up an appointment (online or by telephone).

Why do UTM students use an online form instead of ACORN for CR/NCR? Updated March 30, 2020 at 3:15 p.m.
At this time, ACORN will not be ready to accept or cancel CR/NCR requests until the end of April that follow the new, extended deadlines and unlimited requests for courses ending this term.

By moving our CR/NCR requests to an online form, UTM students have the option to declare or cancel CR/NCR as early as March 27 until the new April deadline.

This also ensures that students who require guidance can meet with an Academic Advisor early on to discuss their options before the end of term on April 22. We understand how important final grades are to students for a variety of reasons, including graduation assessments, academic standing, or applying for graduate or professional school. Our priority is to our students, and ensuring that everyone successfully completes the term without further delay.  Students can expect their CR/NCR requests to be processed and noted on their academic record after April 25, once the request period has passed.

I requested CR/NCR but I see my final grade on ACORN. Why is that? Updated April 23, 2020 at 5:15 p.m.
Don’t worry, this is temporary! As we announced on March 30, CR/NCR requests will only be processed after April 25. We will be doing a ‘clean up’ shortly and you will see the updates on ACORN soon.

Can I cancel my CR/NCR request for a UTM course? I can see my final grade, and now I want to keep it. Updated April 23, 2020 at 5:15 p.m.
Now that the April 22 deadline has passed, further changes cannot be made. During the request period, students were welcome to request or cancel as many times as they wished. If you are taking a course at another campus, you can make changes until the April 25 deadline.

I requested CR/NCR for the wrong course. What can I do? Updated April 23, 2020 at 5:15 p.m.
Unfortunately, we are not able to accommodate CR/NCR cancellations or changes once the deadline has passed.

I was experiencing connectivity issues on April 22 and was unable to cancel my request. What can I do? Updated April 23, 2020 at 5:15 p.m.
We are not able to accommodate CR/NCR cancellations or changes once the deadline has passed. If you sent us an email on April 22 because of a connectivity issue, we will review it on a case-by-case basis.

We are sympathetic to all our students who are managing multiple demands, and new circumstances as we adapt to our new conditions. If you continue to experience connectivity issues, please review the University's technology recommendations or report persistent issues.

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Second Attempt for Credit Option for Y and S courses

Updated March 19, 2020 

The new extended deadline is Wednesday, April 22, 2020. Students may submit their request using the Second Attempt for Credit form online

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Post-Admission Transfer Credit 

Updated March 20, 2020 

Students can complete the online Transfer Credit Request form for post-admission transfer credit submissions. As our office is currently closed to the public, we will be accepting PDF copies of your transcript via email

We ask that you use your U of T email address, and write the following as your subject line:  Post-Admission TC - [your student number here]

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Final Exams or Assessments

What about final exams? Updated March 15, 2020 
We understand that many students are faced with difficult decisions regarding whether to return home, given the increasing challenges with international travel. As students are not required to return to campus for the Winter 2020 session, there will be no in-person final exams. At this time, we are working quickly with the Office of the Dean, and our academic departments to determine next steps. When more details are available, it will be shared with all students. Please check this website frequently for updates.

Students registered with Accessibility Services should continue to contact Accessibility Services to receive accommodations and support.

Where can I find information about my final exam? Updated April 3, 2020 at 2:35 p.m.
Your instructors will post all of the information you need to know on the course website. This may include the format of your final assessment, date/time for completion, and other instructions, including steps to take if you miss your exam.

You can find a direct link to each of your course websites on ACORN. Under the Academics menu, click on Timetable & Exams. Here is an example of what you can expect to find.

What if I am ill, or cannot complete the final exam/final assessment due to an unexpected circumstance? 
Updated April 3, 2020 at 2:35 p.m.
Please refer to your course syllabus for missed tests or assignments. These instructions will apply to your final exam or final assessment as well. 

As a reminder, if you become ill on the day of your final exam, use the Absence Declaration tool on ACORN. A medical note is not required. 

What will happen to my exam reproduction request? Updated March 23, 2020
Exam reproduction requests will be delayed until further notice. Please note the following updates to our service:

  • Processing times for all requests submitted after March 19, 2020 will remain as pending
  • The 6 month window to submit a request for Exam Copies will remain open and extended accordingly. We will update this page once we have more information.

Should you have any urgent questions, please email We apologize for any inconvenience, and appreciate your patience during this unprecedented time.

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When will final grades be available? Updated March 18, 2020 
Final grades will be posted on ACORN as early as April 23, with additional updates to follow as they become available.

How can I appeal a final grade? Updated April 24, 2020 at 12:00 p.m.
If you believe that your final assessment has been unfairly marked, please contact your instructor to request a re-evaluation. Students have up to one month from the date of return of an item of term work/grade posted, to inquire about the mark. If you are not satisfied with this re-evaluation, you may appeal to the instructor in charge of the course if the instructor did not mark the work (e.g., was marked by a TA). Such re-marking may involve the entire piece of work, and may raise or lower the mark. Please refer to the Academic Calendar: Re-marking Pieces of Term Work for further information.

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Updated May 20, 2020 at 1:00 p.m.

The University of Toronto will host a virtual ceremony to celebrate our graduates on Tuesday, June 2 at 12:00 p.m. (EDT). Please visit the Office of Convocation website for more information, including the diploma release schedule. We look forward to celebrating this milestone with you!

Updated March 26, 2020 at 9:40 a.m.

The University of Toronto has made the difficult decision to cancel all Convocation (in-person) ceremonies for the Spring 2020 session based on the latest guidance from public health authorities. Students who complete their degree requirements will still graduate and receive their degrees and parchments. Currently, discussions are taking place to explore possible alternative means of celebrating your graduation. Regretably, students cannot defer their ceremony to a later date, and the deadline to cancel a request for Convocation has passed. For more information, please view the Convocation FAQ. You may also read President Meric Gertler's official message.

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OSAP & OAN Support

Submit any required documents to us directly by logging in to your OSAP account and uploading your documents. Please note that we remain closed to the public. As such, any documents that are mailed to the Office of the Registrar will not be received at this time.

Six month interest-free moratorium

Updated March 31, 2020 at 4:00 p.m.

On March 31, 2020, the government of Ontario announced that they are temporarily deferring payments for students receiving OSAP. This means that you do not need to make any OSAP loan payments between March 30, 2020 and September 30, 2020. During this time, interest will not acrrue on your OSAP loans. 

If you have the means to make your payments - or any contribution - toward your OSAP loan during this temporary interest-free period, the full amount will deduct from your loan principal. 

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Winter 2020

Will dropping courses affect my OSAP/provincial student loans? Updated April 22, 2020

According to the Ministry, there will be no academic penalties for students who reduced their course load below OSAP's minimum course load requirements for full-timee studies due to COVID-19. Affected OSAP files will not be reassessed, nor will there be any (OSAP) academic penalties. 

Students who fully or partially withdrew between January 25, 2020 to February 18, 2020 because of COVID-19 can request a review of their OSAP file by preparing a personal statement that includes:

  • an outline of the COVID-19 related circumstances 
  • the dates you were you impacted resulting in your full or partial withdrawal from your studies

Please sign and date your personal statement and upload it to the OSAP website if there is an existing 2020 Summer OSAP application. If you are not able to upload it, please email the document to Enrolment Services at

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Getting Your OAN Number or Resetting Your Password

Updated April 9, 2020 at 10:25 a.m.

As the University of Toronto buildings are closed to the general public, this service has been moved online for your convenience. 

Retrieve your OAN or reset your password online: 

  1. Login to the OSAP website 
  2. Click on "Forgot OAN or password?"
  3. Answer your challenge questions 

Mail-in Option

If you are not able to answer your challenge questions online, complete Section A only of the OAN reset form. Provide a copy of your supporting documents (as listed on the form) and mail it to: 

Student Financial Assistance Branch
Ministry of Colleges and Universities
189 Red River Road, 4th Floor
Thunder Bay, Ontario
P7B 6G9

Phone Option

To reset your password via phone, book a phone appointment with a Financial Aid Advisor through AskRegistrar. You will be asked several questions from your OSAP profile to verify your identity before your password will be reset.

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