Assistance & Services

A person helping a student on a computer. "Assistance & Services".

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UTM has numerous support services to offer students. Whether you are looking for academic support, parking and transit assistance, health counselling, or more - UTM has got it! Use the quick links below to find contact information of the departments listed.

Office of the Registrar (OR)

The Office of the Registrar (OR) offers students both academic and financial aid advising? Need program-specific academic assistance? Have questions about student loans, scholarships, or grants? The Office of the Registrar has both Academic and Financial Aid Advisors ready to help you!

The Office of the Registrar has moves its services online until further notice. The front desk will begin in-person services starting August 30th. Please visit the OR's website for up-to-date hours.

Location: Kaneff [KN] Building

Contact Information:

Accessibility Services

The mission of Accessibility Services is to ensure that all students with disabilities can freely and actively participate in all facets of university life; to provide and coordinate services and programs that enable students with disabilities to maximize their educational potential and to increase awareness of inclusive values among all members of the university community. 

Students who have a physical, sensory, or learning disability, mental health condition, acquired brain injury, autism spectrum disorder, or chronic health condition can receive services and accommodations with Accessibility Services. Those who have temporary disabilities are also eligible.

Location: 2037B, William G. Davis [DV] Building

Contact Information:

Information & Instructional Technological Services (I&ITS)

The Information & Instructional Technological Services (I&ITS) department assists students, faculty, and staff with various IT needs. Support includes UTORid assistance, device set up, TCard services, and so much more!

To view I&ITS' full list of services, click here.

Location: [CCT] atrium

Contact Information:

Conference & Events (Hospitality & Retail Services)

Are you a UTM/Ulife-recognized student group that needs to book a meeting space or a table to promote your upcoming event? Connect with the Conference & Events team, and they will help you through the process.

Location: 3094, William G. Davis [DV] Building

Contact Information:

Parking & Transportation Office

Parking on campus is available by purchasing and displaying annual or sessional permits, which are sold through the UTM Parking & Transportation Office. Daily permits are also available for purchase from Pay & Display machines located in parking lots across campus.

Location: 108, Alumni House [C2]

Contact Information:

Shuttle Bus

The Shuttle Bus operates between UTM and St. George Campuses and between UTM and Sheridan College’s Trafalgar Campus for UTM’s joint programs with Sheridan.

Shuttle service is fare-free for currently registered UTM students with an active T-Card; all other passengers are required to pay a fare. One-way tickets are available for purchase from the ticket vending machine outside of UTM Instructional Centre, the UTM Service Desk in CCT and the UTM Student Centre. Semester passes are also available for purchase from the UTM Service Desk in CCT.   

For the most up-to-date service schedule, visit the Shuttle Bus website regularly.

Location: 108, Alumni House [C2]

Contact Information:

Student Housing & Residence Life (SHRL)

UTM Residence is home to a diverse range of housing styles for students. SHRL are proud to provide a highly supportive, inclusive and enriching living environment for students and their families to meet lifelong friends, succeed academically, and get involved in a supportive global community.

At this time and to help protect the health of our residence community, we kindly ask that you limit your in-person interactions with the Residence Services Desk when requesting assistance. If you are able, please contact the Desk via email (resdesk.utm@utoronto.ca), LiveChat, or phone (905-828-5286) for assistance. 

Location: 120, Oscar Peterson Hall

Contact Information:

Meal Plans (Hospitality & Retail Services)

Save your money by using your TCard and online tracking to pay for food on campus! Meal Plan is open to both residence and commute students.

Location: 3127, William G. Davis [DV] Building

Contact Information:

UTM Bookstore

Purchase your textbooks, U of T branded merchandise, technology solutions,
and convenience items at the UTM Bookstore. You can also receive student phone plans and software discounts.

The UTM Bookstore is operated by the University of Toronto Press and is not managed by UTM. Should you have any questions, please contact their main line at (905) 828-5272 or visit the UofT Bookstore website here.  You may also find hours of operations here.

Location: Floor 1, William G. Davis [DV] Building

Contact Information:

The Print Shop (Hospitality & Retail Services)

For printing services, visit the Print Shop located down the hall from the UTM Bookstore. They provide black & white and colour printing and copying, wide-format printing for posters, stationery and business card printing, and finishing services like cutting, folding and binding.

Location: 1132 (Floor 1), William G. Davis [DV] Building

Contact Information:

Health & Counselling Centre (HCC)

The Health & Counselling Centre’s team of health professionals offers medical
services similar to that of your family doctor’s office. They also provide short-term, solution-focused counselling and therapy services. They can give you referrals to access community resources when complex and/or long-term care is needed. All services are free and confidential for students.

For the most up-to-date information about operating hours and service, visit the HCC's website regularly.

Location: 1123A, William G. Davis [DV] Building

Contact Information:

UTM Early Learning Centre

The Early Learning Centre's program philosophy is inclusive, bias-free and based on the concept of learning through play and modeling. We recognize that children learn through active involvement.

Location: Leacock Lane Residence [C4]

Contact Information:

Inquiries

For additional support as well as all questions and feedback regarding the Student Guide, please email the Centre for Student Engagement at engage.utm@utoronto.ca.

Room 2077, William G. Davis Building (Find us on a map here!)