Wellness & Student Support at IMI

The Institute for Management and Innovation is committed to creating a healthy learning and working environment, with wellness, health and inclusivity at its core.  We are a community of engaged and innovative graduate and undergraduate students, staff, and faculty dedicated to solving the world’s wickedest problems, and it is important that we feel supported and resourced as we move forward in our studies and careers.

At times, you may feel the need for support resources, whether it’s academic, personal or any other challenge you may be facing – big or small.  Below you can find tools and resources that you can access at any time.


You can also read through the IMI Wellness Guide, which includes tips on working and studying from home, stress management support, things you can try today to help with stress, imposter syndrome, and more.

For immediate help, please call or visit these three, no-cost services:

Easy Access to In Person Counselling

IMI Embedded Counsellor – Graduate Students

IMI’s Embedded Counsellor, which is the counsellor assigned to IMI, is happy to meet with you any time. 

To arrange an appointment, call the HCC at 905-828-5255, indicate you’re an IMI graduate student, and that can be arranged.

UTM – Health and Counselling Centre – All Students

The HCC also offers appointments with many other counsellors, with same-day and pre-booking available.

Room 1123A – Davis Building (in the hallway before the tunnel from Davis to IMI)


Visit: https://www.utm.utoronto.ca/health/health-counselling-centre/


Easy Access to Phone or Online Counselling

U of T Telus Health Student Support (formerly MySSP)

U of T Telus Health Student Support provides students with real-time or appointment-based confidential 24 hour support for any school, health or life concern at no cost.  Call or chat with a counsellor anytime, anywhere.  Support is available in 146 languages over the phone, and 25 languages over text.

1-844-451-9700 or download the App. 

Visit: https://mentalhealth.utoronto.ca/telus-health-student-support/


A free, completely confidential and anonymous services that offers students professional counselling, mental health information and connections to local resources. The service is available 24/7 in English and French.

Ontario’s Post-Secondary Student Helpline 1-866-925-5454

Visit: https://good2talk.ca/


Other Campus-Based Resources

Navi: Your U of T Resource Finder

Navi is a chat-based virtual assistant to help you learn how and where to access the resources you need. 

Visit: https://www.viceprovoststudents.utoronto.ca/news-initiatives/navi/

Graduate Counselling Services at SGS (at the downtown / St. George Campus)

The School of Graduate Studies and Division of Student Life provide wellness counselling and workshops for graduate students.  

Visit:uoft.me/GradCounselling and  uoft.me/WellnessWorkshops


Off Campus Counselling

Accessing Off Campus Counsellors

If you’d like to go off-campus for counselling services, as graduate students, you are covered under the UTGSU Health & Dental Plan for up to $500/year in counselling services.  This can be paid directly (vs. you having to pay and be reimbursed) – you just need to provide the UTGSU Card. 

Visit: http://studentcare.ca/rte/en/IHaveAPlan_UniversityofTorontoGraduateStudentsUnionUTGSU_Home - you can find this card there.

Additionally, if you are a TA, you have access to an additional $2500/year of counselling funding through your CUPE plan.

You can also call the UTGSU Health and Dental office directly; they have all kinds of information: https://utgsu.ca/health-and-dental/.  If they don’t answer, leave them a message – someone will call you back. 

UTM Accessibility Services

UTM Accessibility Services provides a wide range of services to support your needs; learn more about how to register below.

You can also speak with your Program Coordinator, who can help facilitate a connection to the office.

Visit: https://www.utm.utoronto.ca/accessibility

UTM Robert Gillespie Academic Skills Centre

The RGASC offers individual consultations, workshop and programs to help you develop the academic skills you need to succeed in your program.

Visit: https://www.utm.utoronto.ca/asc/ for support for both graduate and undergraduate students.

Centre for Graduate Professional Development

The CGPD is the central hub that supports graduate student professional development needs at U of T, across all three campuses. Sessions are offered on communication, teamwork, teaching, research, and more.

Visit: https://www.cgpd.utoronto.ca/

Graduate Centre for Academic Communication

The CGAC offers graduate students advanced training in academic writing and speaking. 

Visit: https://www.sgs.utoronto.ca/resources-supports/gcac/

Conflict Resolution in Graduate Studies: A Guide

SGS has created a guide to support students dealing with conflict during their studies. 

Visit: https://www.sgs.utoronto.ca/resources-supports/supervision/guide/

Equity Diversity and Inclusion Office

The UTM Campus offers the Equity, Diversity and Inclusion Office, which is a campus service for the entire UTM community.  The office provides workshops, events, and consults and advises on individual concerns and complaints.

Visit: https://www.utm.utoronto.ca/edio/

EDI Resources

The EDI Office provides a robust list of resources, including accommodations for students with disabilities, religious observices and family care, as well as additional wellness resources. 

Visit: https://www.utm.utoronto.ca/edio/edi-resources/edi-student-resources

Sexual Violence Prevention & Support Centre

The Centre offers confidential, non-judgmental client-centered services and consultations on all three campuses.  You can share confidential experiences, get advice, disclose or report, and access additional support resources. 

Visit: https://www.svpscentre.utoronto.ca/

What's Up Walk In

Free virtual and in person mental health counselling.

Visit: https://www.whatsupwalkin.ca/ 

24.7 Crisis Support Peel Dufferin

Offers 24-hour crisis intervention services (phone and outreach) to people who are in crisis. Phones are staffed by mental health workers. Outreach in response to a crisis in the community is done by a mental health worker and a specially trained police officer

Visit: https://cmhapeeldufferin.ca/programs/24-7-crisis-support-peel  

Distress Centres of Toronto

Confidential support and referrals provided by volunteers 24 hours a day. Interpreters for callers in crisis are available in 151 languages. TTY service available for the hearing impaired.

Visit: https://www.dcogt.com/

Distress Centre Halton

Confidential support and referrals provided by volunteers 24 hours a day.  Serving Burlington, Halton Hills, Milton, Hamilton and Oakville

Visit: https://www.dchalton.ca/

Victim Services of Peel

Offers 24-hour immediate crisis intervention to persons victimized by crime or tragic circumstances in the Peel community.

Visit: https://vspeel.org/

Kid’s Help Phone 

Offers, anonymous and confidential professional counselling, referrals and information through technologically- based communications media to youth under the age of 20.

Visit: https://kidshelpphone.ca/ 

Lesbian Gay Bi Trans Youth Line 

Offers a toll-free Ontario-wide peer-support phone line (and TTY) for lesbian, gay, bisexual, transgender, transsexual, 2-spirited, queer and questioning young people.

Visit: https://www.youthline.ca/

Gerstein Centre

Provides crisis intervention to adults living in the City of Toronto who experience mental health problems.

Visit: https://gersteincentre.org/

Assaulted Women’s Helpline

416-863-0511; TTY - 1-866-863-7868; #SAFE (#7233) on your mobile phone (Bell, Rogers, Telus and Fido) Offers 24-hour telephone and TTY (teletypewriter) crisis line to all women who have experienced abuse.

Counselling, emotional support, information and referrals to are provided to women who have experienced abuse as well as their friends and family members.

Visit: https://www.awhl.org/


905-676-8515; 905-403-0864; TTY - 905-676-0284 or 905-403-0453

Provides free, confidential crisis support for women who have experienced violence.  Services also include emergency shelter, counselling for women and children, safety planning, and support and advocacy.

Visit: https://embrave.ca/

Hope 24/7

Offers 24-hour crisis line, online chat, and in-person counseling and support, referrals, information about sexual abuse and assault.1-800-810-0180

Visit: https://www.hope247.ca/

UTM Office of Student Affairs & Services       

Offers support and guidance to students on a wide range of personal and academic issues. The Office also provides case management, support and leadership for specific situations where students are facing personal difficulty and/or crisis.  Support and guidance is also available for staff/faculty who are in helping roles with students.

Visit: www.utm.utoronto.ca/sas  - 905-828-3872

UTM Campus Safety

Dedicated to creating and maintaining a safe and secure environment for students, staff and visitors.

Visit: www.utm.utoronto.ca/police  - 905-828-5200 

Community Safety Office

Offers support, advice and information about intervention options for individuals who have had their personal safety compromised. They will assist in the development of a safety plan and provide referrals to appropriate resources on/off campus. Weekly office hours are held on the UTM campus.

Visit: www.communitysafety.utoronto.ca  - 416-978-1485 



You can reach out to your Program Staff or Program Director at any time for support and guidance. 

You may also reach out to IMI’s neutral staff member, Claire Westgate, for additional levels of support: claire.westgate@utoronto.ca or 437-329-0495.