Residence Services


The Residence Services Desk, located in Oscar Peterson Hall, is the primary source for all housing inquiries. The student staff are highly trained and knowledgeable to answer all Residence-related questions, including maintenance and caretaking concerns, as well as questions regarding programs and services offered by Residence Life. Other services provide by Student Housing & Residence Life include:

Hours of Operation:

Break

September - April (Fall & Winter Term)

Monday to Friday - 9:00 a.m. until 12:00 a.m. midnight
Saturday and Sunday - 9:00 a.m. until 9:00 p.m.

Closed Holidays

May - August (Summer Term)

Monday to Friday - 9:00 a.m. until 6:00 p.m.

Closed Saturdays, Sundays and Holidays

Office located in Oscar Peterson Hall. Click here for a campus map.

Holiday Closures:
Coming Soon
 

Keys & Lockouts: 
Break

Keys are issued on check-in day to the resident alone. Secure and responsible use of the assigned keys rests with the resident, and as such, keys must not be redistributed or loaned to other residents or guests. Misuse, reallocation or redistribution of keys is subject to disciplinary action. If the resident is locked out of their room, they are subject to a $10.00 charge (to be added to ACORN/ROSI).

If you lock yourself out of your room, you need to go to the Residence Services Desk. If you are locked out after Residence Services Desk office hours, contact the Don-on-Duty for your area or contact Campus Police at 905-828-5200. The replacement charge for lost keys is $10.00 and will be added to ACORN/ROSI for payment.

Short-Term Rentals:

Break

  • Vacuums (OPH residents only)
  • Iron and ironing board
  • Swiffer Mops
  • Trollies
  • Board Games*

*For the 2020 - 2021 year we will not be able to rent out board games. You may find a list of virtual options here

Music Room Key Access:

Break

Starting in Fall 2020, the music room will not be available to maintain community safety. We appreciate your patience during this time. 

Want to practice piano on our residence piano, or can’t find somewhere to set up your drum set?  Residence students can book the Residence Music Room located in Roy Ivor Hall by visiting the desk.