Residence Services Desk

The Residence Services Desk, located in Oscar Peterson Hall, is the primary source for all housing inquiries. The student staff are highly trained and knowledgeable to answer all Residence-related questions, including maintenance and caretaking concerns, as well as questions regarding programs and services offered by Residence Life. Other services provide by Student Housing & Residence Life include:

Hours of Operation:

September - April (Fall & Winter Term)

Monday to Friday - 9:00 a.m. until 12:00 a.m. midnight
Saturday and Sunday - 9:00 a.m. until 9:00 p.m.

End of April - August (Summer Term)

Monday to Friday - 9:00 a.m. until 8:00 p.m.
Closed Saturdays, Sundays and Holidays

Office located in Oscar Peterson Hall. Click here for a campus map.

Holiday Closures:
See our residence calendar here.

Keys & Lockouts: 

Key cards are issued on check-in day to the resident alone. Secure and responsible use of the assigned keys rests with the resident, and as such, keys must not be redistributed or loaned to other residents or guests. Misuse, reallocation or redistribution of keys is subject to disciplinary action. If the resident loses their room key, they are subject to a $10.00 charge (to be added to ACORN/ROSI).

Please note that if you are in McLuhan Court, your room key is a hard key and is subject to a $200 charge (to be added to ACORN/ROSI).

If you lock yourself out of your room, you need to go to the Residence Services Desk. If you are locked out after Residence Services Desk office hours, contact the Don-on-Duty for your area or contact Campus Safety at 905-828-5200. The charge for lock outs is $10.00 and will be added to ACORN/ROSI for payment. 

Short-Term Rentals:

  • Vacuums (OPH residents only)
  • Iron and ironing board
  • Swiffer Mops
  • Trollies
  • Board Games*
  • HDMI Cords

*You may find a list of virtual game options here.  

Music Room Key Access:

Want to practice piano on our residence piano, or can’t find somewhere to set up your drum set?  Residence students can book the Residence Music Room located in Roy Ivor Hall by visiting the desk.

Residence Music Room Hours of Operation:
Monday to Friday, 5:00 p.m. until 11:00 p.m.
Saturday and Sunday, 9:00 a.m. until 9:00 p.m.