Cancellations & Refunds

All cancellation requests must be submitted on the Parking Permit Portal. Please review the new permit cancellation instructions below.

  • Payroll deductions will not be stopped, or refunds authorized, until the cancellation form is submitted by the permit holder
  • Refunds for cancelled permits will be made in accordance with the refund schedule below
  • It is the permit holder's responsibility to request a refund by the stated dates in order to receive the stated refund amount *No exceptions will be made*
  • Refunds will be processed to the original purchase transaction
  • An e-mail is not an acceptable method of cancellation
  • Please note that if you are reapplying for a permit after canceling, you are not guaranteed availability in your desired area
  • Pro-rated refunds will be processed if the cancellation request is made within the first five (5) business days of each month; however, no refunds will be issued for Annual Student Permit cancellations made after March 7, 2024 (for 2023-2024 Academic School Year)
  • Student Sessional permits may be cancelled within the first (5) five business days of any month for which it is valid

All cancellation requests must be submitted on the Parking Permit Portal. Please review the new permit cancellation instructions below. 

Step 1: Visit the Parking Permit Portal

Step 2: Log in to your account using your UTORid if you are a UTM Staff/Student, or Email Authentication if otherwise. 

Step 3: Select the “Permits” option on the left hand side to view your active permits. Select the “View” option next to the permit you wish to cancel (circled in red below).

Screenshot of  Permit parking purchasing site

Step 4: Select the “Request Cancellation” option located below the permit information (circled in red below).

Screenshot Parking Purchasing website

Step 5: Please review the cancellation details carefully, then enter the date you would like your permit to be cancelled. Click “Confirm.” You will receive an email confirmation for your request, and may also view and print the details from your account at any time.

Screenshot of Permit parking purchasing site

PLEASE NOTE: Your permit will remain active up to and including the cancellation date you have requested. If the date you have requested is after the 5th business day of the month, your permit will remain active until the last day of the month.

 

Student annual and sessional permit cancellations are subject to a $25.00 administrative fee (included in rates below)


Annual Student Permit Refund Schedule for the 2023/2024 Academic Year

Cancellation DeadlineCCT GarageP9P5P1P4 & P8
before September 08/23  $ 1471.60$ 933.31$ 1181.74$ 1217.94$ 812.60
before October 06/23$  1346.88 $ 853.45 $ 1081.18 $ 1114.36 $ 742.80
before November 07/23 $ 1222.17 $ 773.59 $ 980.61 $ 1010.79 $ 673.00
before December 07/23 $  1,097.45 $ 693.73 $ 880.05 $ 907.21$ 603.20
before January 09/24 $  972.73 $ 613.87 $ 779.49 $ 803.63 $ 533.40
before February 07/24 $  848.02 $ 534.02 $ 678.93 $ 700.05 $ 463.60
before March 07/24 $  723.30 $ 454.16 $ 578.37 $ 596.47 $ 393.80

*The last day to cancel any student annual parking permit is March 07, 2024*


Sessional Student Permit Refund Schedule for the 2023/2024 Academic Year

Cancellation Deadline:8 Month 4 Month (Fall)4 Month  (Winter)4 Month  (Summer)
before September 08/23  $  679.82 $327.41  
before October 06/23 $ 591.72 $ 239.31  
before November 07/23 $  503.62 $ 151.21  
before December 07/23 $  415.51 $ 63.10  
before January 09/24 $  327.41  $ 327.41 
before February 07/24 $  239.31  $ 239.31 
before March 07/24 $  151.21  $ 151.21 
before April 05/24 $  63.10  $ 63.10 
before May 07/24   $ 327.41
before June 07/24    $ 239.31
before July 08/24    $ 151.21
before August 08/24    $ 63.10

*Student Sessional permits may be cancelled within the first (5) five business days of any month for which it is valid*


 

Questions? Contact us!

parking.utm@utoronto.ca
Alumni House, Room 108

Making experiences, exceptional