Cancellations & Refunds

Refunds for cancelled permits will be made in accordance with the refund schedule below. It is the permit holder's responsibility to return a permit for refund by the stated dates in order to receive the stated refund amount. No exceptions will be made.

Refunds must go back to the same method of payment used to make the original purchase. If the original purchase was by credit card, the refund must go back to the same card with the card holder present for signature authorization. If this is not possible, the refund will be issued by way of university cheque which may be subject to a processing delay.

A telephone call or an e-mail is not an acceptable method of cancellation.

Payroll deductions will not be stopped, or refunds authorized, until the permit has been received by the Parking & Transportation Services’ office and a Cancellation Form completed.

Please note that if you are reapplying for a permit after canceling, you are not guaranteed availability in your desired area.

Pro-rated refunds will be processed if a permit is received by the Parking & Transportation Services' office within the first five (5) business days of each month; however, no refunds will be issued for Annual Permit cancellations made after March 5, 2021.

Student Sessional permits may be cancelled within the first (5) five business days of any month for which it is valid.

Student annual and sessional permit cancellations are subject to a $25.00 administrative fee (included in rates below)

Annual Student Permit Refund Schedule (2020-2021)

The last day to cancel any student annual parking permit is March 05, 2021.

Sessional Student Permit Refund Schedule (2020-2021)

Sheridan College Student Permit Refund Schedule

If cancelling a Sheridan permit on its own, the cancellation fee applies to the refund amount.

If cancelling a Sheridan permit in addition to a UTM permit (together), no additional cancellation fee is applied to the Sheridan refund amount. (only to the UTM permit refund amount)