Program Curriculum

The Effective Healthcare Management program will cover seven topics delivered online via Zoom one night per week (Wednesdays) over a period of nine months.  In addition to the sessions, there will be weekly readings. The program will be fully taught in English with no translation services available. 

Introduction to Healthcare Opportunities and Challenges

This introduction is intended to provide insights and context that will help you understand the scope of healthcare activities and the challenges and opportunities that are being and will be faced in the years to come. To complement this, thought leaders in healthcare will be invited to speak to program participants once a month to talk about topics that are important to practicing healthcare professionals. Learn more about the speaker series here.                  

SEGMENT 1: Healthcare Governance, Ethics, and Culture

The objective of this segment is to help you understand the importance of developing a strong governance framework supported by an ethical culture, and how to make the right decisions that are in line with your organization’s values. Topics include:

  • Governance – what it is, and how it contributes to success
  • An ethical culture – rationale, creation, and maintenance
  • Making the right decisions – those based on values
  • Emerging Issues:
    • Generating Trust
    • Workplace Ethics
    • Cybercrime and the Ethics of AI
    • ESG
    • Risk Management
    • Crisis Management                          

SEGMENT 2: Healthcare Strategy and Critical Thinking Processes

In the volatile, uncertain, complex. and ambiguous world we live in today, healthcare activities have become increasingly unpredictable.  The need to respond to these changing circumstances by thinking critically and leading strategically has never been more important. Being able to do your best thinking in any situation and to execute strategically in a dynamic new environment is critical to personal and organizational success. This segment will help you to:

  • Gain a deeper understanding of strategic thinking to align and direct all functional activities effectively,
  • Understand strategic leadership and management, and
  • Think critically about strategy, leading strategically, critical thinking, competitive advantage, and other business problems. 

SEGMENT 3: Risk Management in Healthcare

The identification, assessment, and mitigation of risks has become vital to protect and safeguard the reputations, images, and potentials for organizations and their management – and healthcare is no exception.  This program segment will introduce risk management concepts, frameworks, techniques and decision-making through the delivery of three modules:

  • Introduction to the world standard, Enterprise Risk Management (ERM) Framework.
  • Applications of the ERM Framework.
  • Risk assessment, reporting and decision-making lessons learned.

SEGMENT 4: Effective Leadership in Healthcare

Effective leadership is the key to personal and vital to organizational success, particularly in stressful times. Topics include:

  • Motivation: What makes people tick, including yourself.
  • Leadership Styles and Approaches to maximize individual and team potential.
  • Leadership in Difficult Circumstances, including:
    • Building effective teams, and
    • The management of change.                               

SEGMENT 5: Healthcare Finance, Reporting, and Scorecards

Healthcare executives and managers need to understand organizational needs and opportunities for financial resources, financial reporting and accountability, performance monitoring and reporting, cost analysis, and financial analysis for credit, purchase and lease decision making.  Segment topics include:

  • Financial, performance and monitoring reporting.
  • Cost analysis for pricing and control.
  • Financial analysis for credit assessment, and purchase, or lease decisions.

SEGMENT 6: Forensic Considerations for Healthcare

Healthcare organizations are readily susceptible to fraud, corruption, and cybercrime.  Consequently, executives and managers would benefit from an understanding of the potential debilitating challenges their organization may face, how those may be investigated and mitigated, and how they may be prevented.  Segment topics include:

  • Healthcare Frauds, Corruption, and Cybercrimes – An Overview.
  • Introduction to Forensic Investigation and Analysis.
  • Introduction to Forensic Accounting Tools – big data analysis, interviewing.

SEGMENT 7: Data Analysis & Digitization for Healthcare

The availability of data has exceeded the capacity of most managers and executives to analyze and interpret effectively. Since data collection continues to accelerate, the potential benefit of its effective use is becoming even more evident. This segment will educate managers and executives on the methods and useful techniques of data analytics, the problems inherent in big data analysis, and the potential of using helpful computer software. Topics include:

  • Data analysis and data visualization.
  • Data cleaning and manipulation.
  • Useful software applications for healthcare.

Healthcare Thought Leaders Speaker Series

In addition to the weekly sessions for each segment, thought leaders in healthcare will be invited to speak to program participants and other guests about topics that are important to practicing healthcare professionals. Learn More

This curriculum is subject to change without notice.