Appointments for Undergraduate Students

Book an appointment using WCONLINE.
We offer a variety of appointment types to assist all undergraduate UTM students with academic skills. 

Please pay close attention when booking your appointment to ensure you are booking the right type of appointment. Please see the video below to identify the different types of appointments in our schedule.





View our booking and cancellation FAQ.

​Try to book at least one week in advance and well before your assignment deadline so you have time to apply what you learn.


Appointment Legend:

Face-to-face Appointments (50 minutes)

Face-to-face appointments are available located in MN 3251. Click here to book a face-to-face appointment with us!

Suitable for help with:

  • a specific assignment
  • writing skills
  • reading skills
  • math and numeracy skills
  • grammar

If you wish to discuss a specific assignment or essay during an appointment:

  • You MUST bring your assignment instructions.
  • Please bring a printed hard copy of the assignment instructions and your work in progress or questions, as it allows the instructor to provide feedback more clearly.
  • We cannot view work on mobile phones or tablets.
  • You cannot use USB keys at the RGASC.

Our instructors meet with you in person at the RGASC to offer instruction in the various forms of academic writing, math and numeracy support and study skills.

Bring your work-in-progress from any course you are taking. We will work with you at any stage in its development, from brain-storming, problem solving and planning to revising a draft.

We will not do your work - We will not edit your work - but we will help you learn to:

  • interpret assignments
  • form a strong thesis or research question
  • improve your grammar and style

For reference and citation help, please visit the Reference & Research Help Desk.

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Online Appointments (50 minutes)

Book an online appointment.

The RGASC offers two types of online appointments:

  • Online (Video/Chat) appointments that provide synchronous feedback
  • eTutoring (No Video/No Chat) appointments that provide asynchronous feedback

Online (Video/Chat) appointments are appropriate for students seeking support for writing, math and numeracy or study skills (e.g., time management, critical reading, exam preparation).

eTutoring (No Video/No Chat) are ideal for students seeking feedback on their writing.

How do I participate in an online appointment?

To book an appointment, log in to WCONLINE and use the pull-down menu to see the different types of appointments we offered (writing, math and numeracy, study skills). 

Online (Video/Chat) appointments are conducted via Zoom. You can upload your assignment instructions and your documents onto WCOnline. During the appointment, the instructor can work through your documents and provide you with support and feedback.

Instructions on how to navigate online sessions using Zoom can be found here:  

During an eTutoring (No Video/No Chat) appointment, you can upload your assignment instructions and writing onto WCOnline. The RGASC writing instructor will review your documents and provide written feedback, which will be uploaded back to WCOnline after your appointment time ends. If your documents are not uploaded to WCOnline prior to the start time of your appointment, it is considered a "No Show".  

eTutoring for math & numeracy and study skills appointments are not available.

*If you are booking a synchronous online appointment through WCONLINE, you should be aware that personal information can be inadvertently disclosed or captured through background noise and images/documents/photographs/belongings in the room. Please take steps to ensure such details are not captured in any recordings.

Please don't hesitate to contact us at if you have any questions about online appointments or other RGASC supports.  

For reference and citation help, please visit the Reference & Research Help Desk.

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Writing Appointments

Available as Face-to-face, Online (Video/Chat), and eTutoring (No Video/No Chat) Appointments.

Please check the online booking system for available times.

Suitable for help with specific questions about:

  • essays
  • written assignments
  • grammar

For reference and citation help, please visit the Reference & Research Help Desk.

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Math & Numeracy Skills Appointments

Available as Face-to-Face, and Online (Video/Chat) Appointments 

Please check the online booking system for available times.

Suitable for help with foundational mathematical skills and numeracy skills, including:

  • pre-calculus
  • descriptive statistics
  • logic
  • application of mathematical, statistical, and computational approaches to make informed decisions, to problem-solve, and to logically reason

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Study Skills Appointments

Available as Online (Video/Chat) Appointments. 

Please check the online booking system for available times.

Suitable for help with:

  • understanding lectures
  • note taking
  • getting the most out of class time
  • and more!

For English Language Learner (ELL) resources, please visit our resource page.
For reference and citation help, please visit the Reference & Research Help Desk.

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Appointment Booking and Cancellation FAQ

How do I book an appointment?

For Appointments, use our online booking system.

How do I cancel an appointment?

You can make, cancel, or modify appointments by logging into the online booking system. Please be aware that you can cancel up to 20 hours prior to your appointment time. If you miss your appointment and have not cancelled, you will be marked as a "No-Show" and your ability to book may be suspended. 

If you have any questions or concerns, please email

How many appointments can I book at once?

You may reserve ONE appointment per week and hold up to three "active" appointments at one time. Once you have attended your first scheduled appointment, WC Online will automatically recognize you have completed an appointment and then will permit you to book an additional appointment.

Who can book an appointment?

Registered UTM students can book appointments at the RGASC.

What if I can’t log in to the online booking system?

Please note:

  • Undergraduate students who are on academic suspension must book by email.

If you think you are eligible but the online booking system doesn't recognize your UTORid, email us at

Can I bring my assignment and instructions on a USB key and print it at the RGASC?

No. Please print your assignment instructions AND your work in progress or questions before you come to your appointment.

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