Refunds & Cancellations

Student Cancellation 

  • The $250 first instalment may only be refunded under the following circumstances: 

    • In the event that we are not able to extend an offer of participation due to space limitations or if the applicant is not accepted into the course; 

    • In the event that there is a scheduling conflict between the course associated with the UTM Abroad Experience and a course that is a program requirement. 

  • All remaining fees are non-refundable. 

  • Should a participant face unforeseen circumstances prohibiting them from participating in the program, they should submit an appeal to the International Education Centre detailing their circumstances and providing any relevant documentation. At the discretion of the university and under exceptional circumstances, fees not including the first instalment may be refunded under the following schedule: 

Description 

Refund 

Cancellation prior to the second instalment deadline. 

The first instalment of $250 is not refundable. 

Cancellation prior to the third instalment deadline. 

The first and second instalments are not refundable. 

Cancellation after the third instalment deadline. 

The first and second instalments are not refundable. Partial refund of the additional instalments paid minus a 3% administration fee.  

 

Trip Cancellation at the University’s Discretion 

 

Due to the current COVID-19 circumstances, situations may arise that the university is unable to foresee. We will review the situation regularly over this period and provide updated communication should pandemic circumstances, public health guidelines, global travel restrictions, and Global Affairs Canada travel advisories change. Unforeseen changes may impact the terms and conditions and refund policies outlined as part of the program. Implications of these changes will be communicated in a timely manner as they arise. 

The University reserves the right to cancel the international experience based on health and safety concerns, insufficient enrollment in the program, or any other unforeseen circumstances.  

The international experience may be cancelled in alignment with pandemic circumstances, public health guidelines, global travel restrictions, and Global Affairs Canada travel advisories change at any time. 

In the event of trip cancellation at the university’s discretion, the university will return all funds that can be recovered directly to students. There may be unrecoverable costs based on external cancellation policies that we will need to abide by.  

Description 

Refund 

Cancellation prior to the second instalment deadline. 

The first instalment of $250 will be refunded. 

Cancellation prior to the third instalment deadline. 

The first and second instalments will be refunded. 

Cancellation after the Third instalment deadline. 

The first and second instalments are not refundable. Partial refund of the additional instalments paid minus a 3% administration fee.  

 

Partial refunds will be subject to vendor cancellation policies. Some costs may be unrecoverable or alternative policies may apply. For example, you may not receive a refund for your flight, but you may receive a voucher from the airline that can be used within an extended period.  

Questions?
Book a Global Learning Advising appointment through CLNx, email us at utmabroad@utoronto.ca or sign-up for our newsletter to received updates about UTM Abroad.