FirstView Bus Tracking App for UTM Shuttle Users

University of Toronto will be migrating to the new FirstView 1.0 app

 

firstview image

 

  • Please download FirstView 1.0 from your phone's app store.
  • FirstView Classic will no longer be available for tracking after June 2nd.
  • Users must create a new account to set up tracking in the new app.

 

FirstView Bus Tracking App for UTM Shuttle Users 

Use the FirstView app to track your shuttle in real time! The app’s live mapping function allows you to see all active shuttle buses, with updates every 15-30 seconds.  

  • The FirstView app’s live map has been adapted from its original purpose to allow tracking for UTM Shuttle bus users
  • It is available for use by all Shuttle Bus users; students, staff, faculty, and guests
  • Shuttle bus users are encouraged to use the mapping and notification features to track buses in real-time
  • Tracking and notifications are available Monday - Sunday via the live bus location on the map and distance notifications. 

How to access tracking:

 

  1. Download the FirstView 1.0 app from the App Store or Google Play.

    *Not all devices are compatible and must meet the minimum operating system requirements

  2. Create and verify an account

    *It is advisable not to use your university email address to register for the FirstView 1.0 application, as it is not affiliated with the university and has not undergone risk assessment for IT security. The university will not be responsible for any issues that may arise from its use

  3. To add a shuttle, please click on the + sign on the map and enter: District Code: Z9J8M

    For UTM/STG Shuttles-       
    Student ID: UTMSTG
    Last name: UTM

    For Sheridan Shuttles -
    Student ID: SHER
    Last Name: SHER

    Note: Please only use the Student ID and Last Name options above. The app is for everyone that rides our shuttles and you do not need to enter an individual student number to access it. 

How to read the FirstView map:  

  • The map is interactive.
  • Use two fingers to pinch, zoom and move the map when tracking your shuttle’s current location.
  • Updates appear every 10-20 seconds.
  • The arrow on the bus icon shows which direction the bus is moving as it progresses on its route. 
  • Click on the bus icon to view the shuttle information and last location update.
  • View and manage notifications in the notification center.
  • Show/hide notification zones on the map.

 

Who to contact: 

For general questions/assistance about using the app and how it works, contact FirstView Support. Support is available Monday-Friday, 7 a.m.-5 p.m. ET via the envelope icon within the app, support@firstviewapp.com or 888-889-8920.