Certificate in Effective Management of People

Becoming a Leader  A journey of self-development & learning

The skills and requirements of a successful individual contributor and those of a manager are vastly different. This program’s main goal is to bridge this gap and make the transition for first time managers more seamless.

Successful managers must have the skills and knowledge to grow their careers effectively. They are also in charge of shaping environments and helping their teams thrive. This program will enable you to deliver lasting value across your career, your team, and your organization.

In a collaborative learning environment, you will participate in lively sessions, interactive exercises, and case studies. These exercises are specifically designed to help you identify your strengths as a leader. This will enable you in turn to motivate your team to higher levels of performance.

Who Should Register?

This program is specifically designed for new managers, team leads and supervisors or those transitioning to a managerial role.

Online Modules & Learning Outcomes


Module 1 Leadership: Leading & Transforming. 

This module will focus on self-awareness, managing teams, and how to best manage attitudes towards work (work constructs). Different leadership styles will be explored with a focus on negotiation and how you can lead most effectively in difficult circumstances.

Key topics include:

  • Negotiation
  • Feedback
  • Managing Teams
  • Organizational & Departmental Culture

Module 2 Managing Change: Responding, Adapting, Creating. 

This module will help you frame and understand change processes and the different models of change. This module will give you competitive insights to avoid critical pitfalls and drive long-term success. You will walk away with a practical all-in-one change management toolkit.

Key topics include:

  • Frameworks
  • Toolkit
  • Best Practices
  • Case Study Analysis

Module 3  Career Management: Envisioning & Engaging. 

This module focuses on the different levels of work complexity, and methods to successfully assess time allocation and complexity level. You will review delegation approaches that leverage high-potential and lead to high-performance. 

Key topics include:

  • Managing Upwards
  • Work Complexity
  • Delegating
  • Networking

Module 4  Wellness: Caring.

This module will help bring your values to the forefront. You will develop a thorough and highly executable plan for your job and life satisfaction. We will cover traps and pitfalls, mental health issues and tangible strategies for coping. The focus will be on work-life integration.

Key topics include:

  • Knowing Yourself
  • Mental Health
  • Work-Life Integration


This program is specifically designed for new managers, team leads and supervisors or those transitioning to a managerial role.

Format and Dates

2 full day sessions and 2 half day sessions, online.
(Toronto time, EST)

Module 1 • 9 am - 4 pm 
February 9, 2024

Module 2 • 9 am - 4 pm
February 16, 2024

Module 3 • 9 am - 12 pm 
February 23, 2024

Module 4 • 9 am - 12 pm 
March 1, 2024

Certificate Fee

Individual registrations - $1,800 + HST / participant. Group registrations of 2 or more - $1,650 + HST / participant.

Contact Us for an additional early bird discount code (valid until November 30th)!



Meet the Instructor 

Rafael Headshot

Rafael Chiuzi is an experienced Organizational Behaviour Consultant with a strong, demonstrated capacity to leverage human capital for the benefit of organizations and people alike.

In his ten plus years of innovative practice in North & South America, Europe and the Middle East, he has been able to overcome widespread organizational challenges, and successfully implement lasting and meaningful change.

Rafael is also a published author and Assistant Professor, Teaching Stream, at the University of Toronto Mississauga where he teaches organizational behavior and correlated courses.

For more information, please email us at imi.executiveprograms@utoronto.ca.