Certificate in Effective Management of People


Successful managers must have the skills and knowledge to grow their careers effectively. They are also in charge of shaping environments and helping their teams thrive. This program will enable you to deliver lasting value across your career, your team, and your organization.   In a collaborative learning environment, you will participate in lively sessions, interactive exercises, and case studies designed to help you identify your strengths as you master the processes and tools required to motivate your team to higher levels of performance.

Online Modules and Learning Outcomes

Module 1 Leadership  

This module will focus on self-awareness, managing teams, and how to best manage attitudes towards work (work constructs).  Different leadership styles will be explored with a focus on negotiation and how you can lead most effectively in difficult circumstances. You will also do a deeper dive into feedback, cognitive biases, and how you can foster engagement through developmental activities to optimize your organization and department culture. Case discussions will cover toxic/inefficient cultures and how they can best be avoided.

Module 2 Managing Change 

This module will help you frame and understand change processes and the different models of change. You will walk away with a practical all-in-one change management toolkit to help you better engage your team and learn evidence-based change practices through a case study analysis. This module will also give you competitive insights to avoid critical pitfalls and drive long-term success.

Module 3  Career Management

This module focuses on the different levels of work complexity, and methods to successfully assess time allocation and complexity level. You will review delegation approaches that leverage high-potential and lead to high-performance.  You will also cover developmental assignments, managing upwards, and the self-assessment of networking pipelines.

Module 4  Wellness

This module will help bring your values to the forefront as you develop a thorough and highly executable plan for your job and life satisfaction.  It will cover traps and pitfalls, mental health issues and tangible strategies for coping. There will be a focus on work-life integration in the new and constantly evolving environment in which we live and work and how we can nurture it through the lens of wellness.


Ensure you have read the Who Should Apply section before applying.

Format and Dates

2 full day sessions and 2 half day sessions, online.
(Toronto time, EST)

Module 1 • 9 am - 4 pm 
May 5, 2023

Module 2 • 9 am - 4 pm
May 12, 2023

Module 3 • 9 am - 12 pm 
May 19, 2023

Module 4 • 9 am - 12 pm 
June 2, 2023*

Certificate Fee

Individual registrations - $1,800 + HST / participant. Group registrations of 2 or more - $1,650 + HST / participant.

Contact Us for an additional early bird discount code (valid until March 15th)!

*Please note there is no class on May 26.



Who Should Apply?

This program is designed to enhance the effectiveness of new managers or those transitioning to a managerial role by purposefully provoking insightful discussion and simulating the managerial environment to offer opportunities for practice.  All managers or future managers and supervisors will benefit from this program.

Meet the Instructor 

Rafael Headshot
Rafael Chiuzi is an experienced Organizational Behaviour Consultant with a strong, demonstrated capacity to leverage human capital for the benefit of organizations and people alike. In his ten plus years of innovative practice in North & South America, Europe and the Middle East, he has been able to overcome widespread organizational challenges, and successfully implement lasting and meaningful change. Rafael is also a published author and Assistant Professor, Teaching Stream, at the University of Toronto Mississauga where he teaches organizational behavior and correlated courses.

For more information, please email us at imi.executiveprograms@utoronto.ca.