News

UTSend: Helping you detach from attachments

30 May 2017 - 7:04am

Despite the fact that e-mail has been around for a few decades there are a ton of glaring security flaws in one of the web’s most common mediums for communication. If you are a student, staff or faculty member at the University of Toronto, you have access to send.utoronto.ca. This is a utility that allows you to share files with others at the University. Send is incredibly useful because it allows you to share files with other U of T users over the University’s network, making it ideal for transmitting academic or professional data.

I&ITS launching two new services - UTSend and Wiki.UTM!

7 Apr 2017 - 9:43am

I&ITS is excited to announce the launch of two new services for collaborating with your colleagues – UTSend, and Wiki.UTM!

UTSend is the next iteration of the Dropbox.UTM service, for sending large files to colleagues at U of T, and beyond.  With UTSend, the files you drop off are securely stored in the U of T datacenter, and a pick-up link can be emailed to recipients anywhere, even if they aren't U of T community members.

LIVE TODAY - New I&ITS Ticket System

10 May 2016 - 10:00am

We are LIVE!  The new IT Service Request and Incident tracking platform is officially launched!   All IT support tickets will be handled through the new ServiceNow ticketing system including a new community portal from which all staff and faculty can notify I&ITS of problems and/or request services. To learn more about our project and the new Portal, please visit ServiceNow Problem and Request Portal.

I&ITS Launching New Ticket System – Tomorrow Tuesday May 10th

9 May 2016 - 4:30pm

The new IT Service Request and Incident tracking platform is launching tomorrow!    The WebHelpDesk ticketing system will be replaced with our new ServiceNow technology, a new service support platform that will help improve customer service to the UTM community. Starting tomorrow, Tuesday May 10th, all IT support tickets will be handled through the new ServiceNow ticketing system. A new community portal will be launched tomorrow from which all staff and faculty can notify I&ITS of problems and/or request services.  

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