Meet the Team

Throughout your journey at U of T Mississauga, these are some of the friendly faces that you will meet. Our dedicate teams can provide you with valuable information to help you make informed choices about your academic, financial, and enrolment needs. Our team is made up of: 

Sherry (on leave)

Sherry

Associate Registrar, Student Success

My tip for you: Take care of your physical, mental, and emotional health. Develop habits designed to keep you healthy. You can achieve more and be more resilient when you are well. If you need help, reach out to someone: a friend, a family member, or one of us. There are so many great resources on and off campus to support you during your exciting journey here with us at UTM. We are here because of you and we are here to help you achieve your goals. 

About me:

Having worked in the Hong Kong office, the Rotman School of Management and the School of Continuing Studies, I came to UTM with experience in community outreach, international student recruitment, program development, student advising and business development. I also worked in Taipei and Hong Kong and obtained my MEd in the UK prior to settling in Toronto. 

The Student Success Team consists of my colleagues in Academic Advising, Financial Aid Advising, Scholarships & Awards, Student Communications, ACE, and Petitions. Let us help you navigate the rules and policies that govern your U of T degree. Please do not hesitate to see us if you have questions about your studies. If we are not the office to help you, we will get you to the right place! My colleagues and I are passionate about helping students. We know that life happens and you may need to take pause or make a pivot. Come see us, so we can work with you to figure out options and next steps.
 

The Front Line Team

Olha

Olha

Assistant Registrar, Front-Line Services

My tip for you: I encourage you to use the resources available to you, and to make as many connections with your course instructors and peers. It will make your university experiences more enjoyable, and you will become more comfortable with your learning environment!

About me: I began working at the University of Toronto Mississauga as a UTM Library Student Assistant in 2005. This first work experience opened the doors to an incredible and rewarding career within Student Services.

Before assuming my current role of the Assistant Registrar, Front-Line Services at the UTM Office of the Registrar, I worked in various progressive positions at the UTM Library and the Faculty of Engineering at St. George campus. My work experience has evolved around student programming and helping students to understand various University services, policies, and procedures. While working at the Library, I realized that in order to provide better services to the University community, I needed to expand my own knowledge. This inspired me to pursue studies in Higher Education. I hold Honours Bachelor of Arts in Art and Art History, and a Master of Education in Higher Education from the University of Toronto.

I feel very excited and privileged about working at my “home” campus and about supporting UTM community.


Carol

Photo of Carol

Student Success Representative

My tip for you: Get to know the Timetable! Carefully view, and learn to read the information on the site to help you during course enrolment.  Learn and understand the differences of various types of Enrolment Controls. This will help you when planning your timetable and troubleshooting when courses requested are being blocked from enrolment. As always, we're here to help!
 
About me: I joined the Office of the Registrar at UTM in January 1989 and realized almost immediately that I had found my perfect job!
 
I have always enjoyed the one on one contact with the students, from first year, confused and nervous students, to final, mature and excited graduating students!
 
My hope is that I was able to in some way help them on their journey.   It has always been a challenging, forever changing, and extremely rewarding experience for me.
 

Safa (on leave)

Safa

Student Success Representative

My tip for you: Familiarize yourself with the Office of Registrar website as it is a great resource to guide you through the steps for registration, course enrolment, program selection, important dates and many more.

About me: I completed my Honours Bachelor of Science at UTM with a double major in Management and Biology. I loved the UTM campus because, aside from its natural setting, it provided me with the opportunity to get involved in valuable on-campus experiences through which I helped students like myself, and discovered more about my interests. I enjoy working in a university environment and helping students, so much that I decided to pursue this as my career. After earning my degree, I  worked at the Robert Gillespie Academic Skills Centre as a Program Assistant before moving to the Rotman School of Management at St. George campus to work as a Registrarial and Academic Services Representative. I am thrilled to be back to UTM and work at the Office of the Registrar to support your success!


Jenn

Jenn

Student Success Representative

My tip for you: Check out the articles on AskRegistrar - the answer to your question might already be here! 

About me: I started at UTM as an undergraduate student where I double majored in English and Communication, Culture, Information & Technology (CCIT). During my second-year, I began working part-time at the Office of the Registrar as a work-study student where I gained valuable work experience and the opportunity to help students like myself. It also offered me the unique perspective of the university from both an administrative and student standpoint.

After graduating from UTM with an Honours Bachelor of Arts, I was thrilled to join the Office at the Registrar on a full-time basis where I can continue to support students along their university journey.
 


Carmela

Student Success Representative

My tip for you: Keep your address, and contact information phone numbers updated on ACORN. 

About me: I have worked in the Office of the Registrar for over 20 years and have a vast amount of knowledge, especially in the areas of financial aid and scholarships. I’ve been fortunate to watch this campus grow from thousands to tens of thousands of students and witness the expansion of buildings along the way! The campus has many green spaces to enjoy, which I take in on my walk to work. I look forward to speaking with you and providing you with information that can help you be successful.
 

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Academic Advising Team

Sveta

Sveta

Assistant Registrar, Academic Advising

My tip for you:  Keep your eyes and minds open to new information, connections, and ideas. Continue exploring opportunities as you navigate your exciting journey of learning at UTM!

About me: I joined U of T family 15 years ago when I first came here as an international graduate student. I love exploring and contributing to this inspiring institution. I have worked at St. George, Scarborough and Mississauga campuses in a variety of areas, from teaching history to facilitating international student mobility and intercultural competencies, to course and program development to support new student transition to university. I very much enjoy working with multiple stakeholders, building strong partnerships, and finding synergies to create the best possible experiences for all students. My favorite part of my job, though, is supporting new international students. I am passionate about diversity and connectedness of experiences, cultures, and approaches – something I attribute, at least in part, to my living, studying, and working in five countries.


Dray

Dray

Academic Advisor

My tip for you: Your university is experience is about more than just the classes you take. While you are student try and take advantage of various offerings from student organizations, departments, and support services like the Career Centre and the Centre for Student Engagement to maximize your learning and your growth.
 
About me: I graduated from York University where I studied Theatre and I later completed an M.Ed. in Higher Education from OISE, U of T. My path to working in Education was a windy road, so I can relate to students who aren’t sure what they want to do after graduation and who make changes along the way. I left university thinking I wanted to be an actor or director but ended up working behind the scenes at organizations like the Hot Docs Documentary Film Festival. I then got a job working at Hart House on the St. George campus and I discovered my passion for supporting students. I’ve had various roles at the university working with student athletes, student leaders, and student entrepreneurs. My favourite part of being an academic advisor is being able to meet new students on a daily basis with such diverse and interesting backgrounds, and helping them find their own unique place in our campus community.  Outside of work, two of my favourite things to do are running and gardening.
  

Jessica

Jessica

Academic Advisor

My tip for you: We care about your success; we’re here for YOU! My motto is, "keep right on till the end of the road." There may be some bumps during your journey, but at the end, achieving your degree will have been worth the journey. We’re here to help make that journey as smooth as possible.
 
About me: Since completing a diploma at Sheridan College and earning a BA from UTM (English and Philosophy), I have worked in student services for my entire university career, and my job as an academic advisor is one that I love. Having been a student and now an employee has allowed me to relate to both sides.  
 
UTM has grown over the years, but it has not changed in the fact it’s a great place to be.   Working for a world recognized university in such a natural setting and serving students is an honour.  
 
In my free time I love to travel the world; a learning experience in itself.  
  

Kate

Kate

Academic Advisor

My tip for you: Be open and embrace change.  You may have come to UTM with a plan, but plans can change and that’s ok. Perhaps you excelled at something in high school that you might want to take as an elective. Try it out.  Your undergraduate career is a great opportunity to explore subjects that may interest you that you hadn’t considered studying at University. The possibilities are endless!

About me: I graduated from the University of Guelph, with an HBSc in Zoology.  A decade later I completed a Diploma in Theatre Performance from Humber College. I have worked at U of T since 2002 and spent most of my time in student services and front line services. I then had the opportunity to take a position as an academic advisor with New College and found my “sweet spot”.  I’m very excited to be joining the academic advising team at UTM.

I love helping students discover their academic strengths and interests while balancing their personal life and career goals. Based on my own experiences, I can also relate to students who are navigating some of the obstacles and challenges in deciding what to pursue in their studies and career. Be open to change and new possibilities!

When I’m not working, two of my favourite activities are cycling and horseback riding.  These days I spend a lot of my time walking my two dogs and tending to my garden.


Kristina

Kristina

Academic Advisor

My tip for you: You have likely heard this a million times but there really are no silly questions! Please don’t be afraid to ask – if we don’t have an answer, we will definitely find someone who does.

About me: I graduated from UTM with an HBA in Psychology and Italian, then went on to complete a certificate in Human Resources Management which I quickly realized was not the right path for me. As a result, I was happy to return to UTM but this time in a different role and I have been with the Office of the Registrar since 2011. I started my first year at UTM after having been in Canada for just a few months and everything felt quite different and scary – from learning to learn in a foreign language to getting used to giant servings of coffee! However, I quickly realized that all the professors and staff are here to support and guide you, no matter how intimidating they may seem in class. And that is why I am thrilled to now be in a position that can help students succeed and grow both academically and personally. I am also passionate about travel and learning foreign languages and I’ll be happy to share with you my experience with learning opportunities abroad. I truly look forward to connecting with and supporting you throughout your time at UTM!


Ron

Ron

Academic Advisor

My tip for you: Monitor your progress to graduation using Degree Explorer, which will help you track the completion of your degree and program requirements.

About me: My name is Ron Racioppo-Lutz and I am currently working in the Office of the Registrar as an Academic Advisor. I have worked at the University of Toronto for 23 years, and have been here at UTM for 16 years.

I completed my Bachelor of Arts degree in June 2014 with a major in Criminology and Socio-Legal Studies and a double minor in Canadian Studies and Political Science. In addition to my fantastic job, my experience as a recent graduate of the University of Toronto Mississauga gave me the opportunity to see things from both an administrative and student perspective.

I’m a sports minded guy that loves my hometown Maple Leafs even if they don’t love me back. I can be found on campus in the Tim Horton’s line or hard at work in my office meeting with students.

UTM is a great place to work, where I have met several super talented colleagues and some very intelligent student friends. Working, attending classes and graduating from UTM has certainly changed my life in a positive manner. I wish you all the best when making your academic plans for the future.


Melanie

Melanie

Academic and Financial Aid Advisor

My tip for you: Develop your work/life balance.  Although your studies are the priority, try to block time for non-academic activities, such as varsity or intramural sports, fitness classes, or time in your day to get outside for walk or jog. If you are able to find an activity that you truly enjoy it can be a great stress reliever and something that you look forward to throughout your years at UTM.

About me: I have been working with the Office of the Registrar at the University of Toronto Mississauga since 2010 in various positions including Assistant Registrar, Front Line Services; Assistant Registrar, Financial Aid and Scholarships; and IELTS Administrator.

Prior to joining UTM I was the Assistant Registrar, Services at McMaster University.  I’ve also worked in Communications and Client Service roles for several Schedule III Ontario government agencies, including the Ontario College of Teachers.

I completed my Honours Journalism diploma at Sheridan College and have also completed some undergraduate level coursework at McMaster.

Throughout my post-secondary career, I have enjoyed working in roles which support student success and I look forward to assisting you with your financial and academic questions.

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The Financial Aid Team

Bridgette

Bridgette

Assistant Registrar, Financial Aid

My tip for you: Apply for financial assistance early! If you plan to study during the Fall/Winter, it is best to submit your application and all supporting documentation no later than the end of June.

About me: I graduated from York University with a Bachelor of Arts Degree in Mathematics for Commerce, and a Certificate in Human Resource Management. My desire to remain connected to the university environment led me to apply for my first administrative position as a Transcript Clerk in the Office of the Registrar at York University. Who knew that 6 months later a position would become available in Financial Aid, and I would begin a career assisting students in an area of work that has become my passion. After working for 15 years as a Financial Aid Advisor at York University, I moved to Montreal, QC where I spent 8 years as a Graduate Awards Advisor at Concordia University.  Toronto has always been my home; so when I moved back to the city, I was thrilled to be presented with an opportunity to join the Financial Aid team at UTM.  UTM is a great place to work, and study; it's a beautiful campus!

Navigating the process to receive OSAP or other Financial Aid assistance can often be intimidating, and confusing.  Stop by the Office of the Registrar to see us - we are here to do our best to help! 


Andrea

Andrea

Financial Aid Advisor

My tip for you:  No question is too big or too small.  If you have a question or concern, or simply need clarity; come in and ask one of us for advice.

 
About me:  Of all the places I have worked in and communities I have been a part of, I can say my experience here at the University of Toronto at Mississauga is one of the best thus far.

I spent the last 15 years living, working and going to school in the United States in a completely different capacity, religion. I received my BA in Ministerial Theology and Master of Divinity with the hopes of being able to help people work through the tragic events of their lives, and I did, I became a Chaplain and crisis counselor. I worked at the Washington Hospital Center and Howard University in Washington D.C, but it was something about being with students that fueled me and made me feel good about the work that I was doing.

Upon moving back to Canada, I struggled with finding a place that I could use my unique skills and still work with people. My search led me here, the University of Toronto Mississauga. I could not be happier! 

Thank you for welcoming me here to UTM and making me feel at home. It is my endeavor to be the best I can be while I serve you as one of the Financial Aid Advisors in the Office of the Registrar.


Francis

Francis

Financial Aid Advisor

My tip for you:  Instead of waiting in line, take a look at the FORMS section on the Office of the Registrar website.  Many of our services may be requested online from the comfort of your home and an internet connection.  Wear out your keyboard, and not your shoes!

About me: So, who among you stood up to say you would grow up to be a financial aid advisor on Career Day back in elementary school? I think I wanted to be a doctor or a scientist.  This demonstrates how university can be a mind-altering and transformative experience. 

What began as a simple summer job at the former Office of Admissions (now Enrolment Services) to help pay for tuition has evolved into a 27-year association with the University of Toronto.  My last six years have been spent here at UTM and I cannot think of a better or more supportive environment at the university.  I hope that you will also find your university experience equally as transformative and life-changing.


Jamilla

Jamilla

Financial Aid Advisor

My tip for you:  Financial literacy equips you with the knowledge and skills you need to manage your finances effectively.  Let’s face it – money touches all areas of life, so check out the Registrar’s website and stop by our office to learn more about the financial aid programs, services and resources readily available to assist you throughout your journey at UTM.

About me: I graduated from Western University with a Master of Professional Education, where I specialized in Educational Leadership.  My commitment to providing the best service to students comes from eight years of combined experience within the student services, fees and financial aid realms of post-secondary institutions.  I only wish I knew about all of the access to financial aid when I was a student, so I am here to make sure that you do.

Get in touch with an Advisor today to learn more about how you can take control of your finances by managing your resources better!


Mark

Mark

Financial Aid Advisor

About me: I have been part of the UTM community for 4 years now, but have worked in financial aid for 7 years. I’ve spent more than half of my life in roles oriented around helping people from all walks of life. I graduated from McMaster University with a Honours BA, double majoring in Sociology and Communications. I also have a post-graduate certificate in Human Resources Management from Mohawk College.

Without financial aid I would have never been able to attend post-secondary school. So I guess it’s only fitting that I spend my day helping students get the financial resources they need. UTM is a great place. It has a close community feel to it. I often describe it as an oasis in the concrete jungle.

If you ever have questions or need assistance, we are here for you. Feel free to come in.

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