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OSAP: How to apply

Apply for OSAP online at osap.gov.on.ca. Learn more about how to apply, and what is required. Additionally, our step-by-step guide can show you how. 

If you have any required documents to submit, you can upload them directly to your OSAP account. Please note that we remain closed to the public. As such, any documents that are mailed to the Office of the Registrar will not be received at this time.

OSAP Access Number (OAN)

Retrieve your OAN or reset your password online: 

  1. Login to the OSAP website
  2. Click on "Forgot OAN or password?"
  3. Answer your challenge questions 

Mail-in Option

If you are not able to answer your challenge questions online, complete Section A of the OAN reset form. Provide a copy of your supporting documents (as listed on the form) and mail it to: 

Student Financial Assistance Branch
Ministry of Colleges and Universities
189 Red River Road, 4th Floor
Thunder Bay, Ontario
P7B 6G9

Please note that Section B is not required at this time.

Phone Option

To reset your password via phone, book a phone appointment with a Financial Aid Advisor through AskRegistrar. You will be asked several questions from your OSAP profile to verify your identity before your password will be reset.

OSAP Loan Distribution – Full-time students

How and when will I get my OSAP? 

Submit All Required OSAP Documents

  • Upload all of your your required documents directly through the OSAP website as soon as possible. 
  • Log in to the OSAP website and go to the “Documents You Must Provide” section.

It can take approximately 6-8 weeks to process OSAP documentation, so make sure you apply for OSAP as early as possible and provide your documentation in a timely manner.

School Confirms Your Enrolment

This happens automatically once your application is complete, and after classes have started.

This confirmation will happen for each disbursement. For most students, this will happen at the start of their studies (e.g., September) and then again halfway through their study period (e.g., January). For information about your disbursements and funding, log on to your OSAP account on the OSAP website and go to the “Check Status” section.

Updating Your Income

Before the release of your second disbursement, which is generally halfway through your study period (e.g., January) you will be able to update your income. Instructions will be sent to you about a month before your second disbursement.

OSAP Loan Distribution – Part-time students

For financial aid purposes, ‘Part-time’ is defined as being registered in less than a 60% course load in a term of study (i.e., September to December, January to April or May to August).

Once your part-time OSAP application is complete, funding will be directly deposited into your bank account after the university confirms your enrolment. All required documents listed at the end of your online OSAP application must be submitted to your financial aid office before any funding can be released to you. First-time applicants are required to complete a part-time MSFAA (Master Student Financial Aid Agreement). Log in to the OSAP website and go to the “Documents You Must Provide” section.

Your Responsibilities

As an OSAP recipient, you assume the following responsibilities:

  1. To read, and ensure that you understand, the terms and conditions outlined in your Master Student Financial Assistance Agreement (MSFAA).
  1. To promptly notify the Office of the Registrar – UTM/ Enrolment Services if you:
  • reduce your course load
  • change your program of study
  • are not progressing academically
  • withdraw from your studies
  • have a change in marital status
  • have changes in your personal financial information, or changes to your family’s Income information*

Verification of Income*

All income information is verified with the Canada Revenue Agency (CRA). That includes your income, and if applicable, the income of your parent(s) or your spouse. If there is a discrepancy between the incomes reported on your OSAP application and the income information received from CRA, OSAP will use the income information from CRA to assess or reassess your application. If it is determined that there is a significant variance between the income information, you may become ineligible for any further aid. You can be restricted from receiving further assistance for up to 5 years. In addition, your Ontario Student Opportunity Grant entitlement may be affected.

Remember: it is important to ensure that your income is accurate!

After you receive your 1st installment of OSAP, you should confirm your income online by logging into to your OSAP account at https://osap.gov.on.ca  and clicking on the “Income Update link”. In addition you can use the “Financial Aid Change form: Financial Aid Change Form  to update your income on your OSAP application (before and after your online income confirmation). Changes or updates to your income can be made up to the end of your study period.

Include income from these sources:

  • Employment income;
  • government funding or income support provided directly to you;
  • awards, scholarships, fellowships, bursaries and grants;
  • self-employment or rental income from residential or commercial properties (report gross income minus operating expenses);
  • income from all sources world-wide (e.g., foreign income);
  • child-support and court-ordered spousal support alimony payments;
  • monetary gifts provided by someone other than your parent(s) or spouse;
  • payments and/or interest/dividends earned from investments and in-trust accounts;
  • payments received from RRSPs and other retirement accounts;
  • income received as a result of a joint election to split pension income;
  • lottery winnings;
  • the amount of non-economic loss and/or pain and suffering awards in excess of $100,000.

Do NOT include income from these sources:

  • HST/GST Rebates; Child Tax Benefit; Continued Care and Support for Youth payments (formerly Extended Care and Maintenance payments);
  • Universal Child Care Benefit; Ontario Child Benefit;
  • Ontario Children Benefit Equivalent Savings Program; Assistance for Children with Severe Disabilities;
  • Affordable Housing Program;
  • Registered Disability Savings Plan (RDSP);
  • Youth Employment Fund; Entrepreneurial grants to start a business;
  • Indian Residential School Payments including Personal Credits;
  • Veteran’s Affairs Disability Benefits;
  • Quest for Gold; Compensation for victims of crime;
  • any loans or grants received through OSAP including 30% Off Ontario Tuition, Queen Elizabeth II Aiming for the Top Scholarships, and Ontario Student Opportunity Grants;
  • any award, bursary, and/or needs-based scholarship received from a public Ontario college or university if the college/university informs you in writing that they will report the award to OSAP directly
  1. Inform the National Student Loan Service Centre at the start of your studies, if you have returned to school full time and will not be applying for, or receiving OSAP. Failure to notify the NSLSC that you are enrolled as a full time student will result in your previous loans entering repayment. 

Continuation of Interest-Free Status/Confirmation of Enrolment (Schedule 2) to notify NSLC that you are still a registered full-time student can completed on or after the first day of classes. The completed form should be submitted for processing in the drop box at the Office of the Registrar at UTM.

  1. Repay your loans when you are no longer in full-time studies. If you experience any difficulty in repaying your loans, contact the National Student Loans Service Centre to apply for Repayment Assistance http://www.canlearn.ca/eng/loans_grants/repayment/help/repayment_assistance.shtml

Information has been adapted from resource material on Ontario.ca/OSAP

Repaying OSAP or other provincial loans

Webinar: OSAP Repayment

The NSLSC offers free webinars to help students understand the process of loan repayment. Further information on loan repayment is also available from the Ontario Government website. You may also speak with a Financial Aid Advisor in the Office of the Registrar, or contact the National Student Loans Service Centre

When to start repaying your loans

OSAP requires that you start repaying your loans six months after you cease to be a full-time student. For example: If your full-time studies end in April, you would begin making monthly payment towards your loan at the end of November, unless you became a full-time student again by then.

Note: During the first six month after you cease to be a full-tie student, the Ontario government pays the interest on the Provincial portion of your OSAP loan.  Interest will still accumulate on the Federal portion of your loan, even though no payment is required during those six months.

How to repay your loans

Loan repayment is conducted through the National Student Loans Service Centre (NSLSC). The NSLSC’s website allows you to view information regarding your loans including:

  • Your total loan amount
  • The interest rate on your loans
  • Payment deadlines
  • The method of payment you have chosen
  • The bank account that you are using for repayment

You can register for NSLSC online services here. Carefully review your information before you have to begin repaying your loans in order to ensure you are prepared to begin repayment. The NSLSC will mail you a ‘Consolidated Student Loan Agreement approximately 6-8 weeks before your first required payment. It is your responsibility to sign the agreement and to repay the loan and all interest that has accrued, as outlined in the terms of the agreement.

Maintaining Interest-Free Status while you are a full-time student

If you receive OSAP loans, the National Student Loans Service Centre (NSLSC) will be aware that you are a full time student. This means that your previous student loans will be interest free and that you will not be asked to begin repaying your loans.  However, if you return to full-time studies, and do not apply or receive OSAP loans, then it is your responsibility to complete a Continuation of Interest Free Status/Confirmation of Enrolment (Schedule 2) Form on or after the first day of classes in order to prevent your previous loans from accumulating interest while you are still pursuing full-time studies.  This form may be submitted to the Office of the Registrar Drop Box.

Postponing loan repayment

Once you have left full-time studies, OSAP offers a six-month extension to your initial six month grace-period if you meet one of two conditions:

  1. If you are an entrepreneur who is the owner or co-owner of an eligible new Ontario business, you may apply using the Grace period extension for entrepreneurs form
  2. If you are employed in a volunteer or paid position at an eligible Ontario non-profit, you may apply using the Grace period extension for not-for-profit employees form

If you meet one of these conditions and wish to receive the six-month extension, complete the correct form and submit it to the National Student Loans Service Centre (NSLSC.

Repayment assistance plan

If you are having difficulty making payments on your OSAP loans and accumulated interest, you could be eligible to apply for the Repayment Assistance Plan. This program lowers your monthly payments to make them more affordable. For more information, see the Repayment page of the OSAP website.