Digital Health Communication in a Post-COVID World

Working Group Infographic
Meet the members of the working group!

Event Description

COVID has introduced many fundamental changes to digital communication in healthcare.  The “working group” featured in this session will discuss best practices in digital communication in contacting both physicians and patients.

The working group intends to cultivate their best practices of digital communications between clinicians, industry professionals, and patients.  The working group will act as a scholarly resource for students, academics and entrepreneurs interested in current thinking on digital health communication.


There is no registration. To join, either click on the provided Zoom link or type in the Zoom ID into Zoom’s “Join Meeting” function. Upon joining, all participants will be muted and may not be able to type in the Zoom chat.

Please bear in mind that this is a working group. As such, questions for the speakers have been pre-determined and will not be taken from the audience. 

Zoom attendees can view the event in real time.  In addition, the video archive of this Zoom event will be made available on the websites for Life Sciences Ontario and the Digital Health Technology section of the Master of Biotechnology Program, at the University of Toronto Mississauga.  Audio of the event will also be uploaded to a podcast platform.

Zoom Information & Links

You can join the live session via Zoom on Tuesday, November 23rd @ 1:00 PM EST / 10 AM PST. 

Meeting ID: 839 1677 3788 

Passcode: COVID2023

The audio archive of the event will be on the podcast links below.  The full video archive will be added to this page after the event concludes.

View a recording of the working group session.

Access the transcript from the first working group session.


Dr. Jayson Parker is the moderator of this working group. He is currently an Associate Professor of the Master of Biotechnology Program and the Department of Biology at the University of Toronto Mississauga. He is also cross-appointed to the Institute of Biomedical Engineering at the University of Toronto.

Dr. Brendan Byrne is the Medical Director and Co-Founder of Wellness Garage, a lifestyle medical practice based in British Columbia. He has been a physician for the past 25 years and currently sits on several boards including the BC Academic Health Sciences Network and the Institute for Precision Therapeutic Nutrition.

James Cran is the President and CEO of Pharmaconsultants Inc. He is also the CEO of Patient MediQuest Inc and Digital Health Partners Inc. His place in the Canadian Healthcare Marketing Hall of Fame demonstrates his recognition in his field. 

Dr. Sharon Domb is currently the Physician IT Lead in the Family Practice Unit at Sunnybrook Health Sciences Centre in Toronto, and is also a Managing Partner of the Sunnybrook Family Practice Partnership. She has 25 years of experience as a family physician and translates her experience into teaching as an Associate Professor in the Faculty of Medicine at the University of Toronto.

Dr. Kendall Ho is a Professor in the Department of Emergency Medicine at the University of British Columbia, an emergency medical specialist, and a medical director at Healthlink BC 8-1-1. He retains over 20 years of research in digital health, with interest in areas such as health apps, digital health literacy, wearables, and big data in health.

Dr. Darren Larsen is currently a Senior Advisor of Canadian Health Practice at Accenture. He is the former Chief Medical Officer of OntarioMD and a lecturer at the University of Toronto’s Institute of Health Policy, Management and Evaluation. He combines his expertise in medicine and digital health to educate his patients and students on the future of health care. 

Todd Staples is the current Head of Healthcare Innovation at ACTO, an app intended to train life sciences industry professionals. He uses his 15+ years of business experience to implement strategies for business growth. 

Zoila Rossi is an organizer of the Digital Health Communications Working Group. She graduated with a bachelor's degree from McMaster University in Medical & Biological Physics. She is now a Master’s student in the MBiotech Program (Digital Health Technologies stream) at the University of Toronto Mississauga.