Computer Software

Service Applies To: 

Software Licensing

For members of the U of T community, The U of T Licensed Software Office has negotiated special pricing with many software vendors. Please see the LSO web site at for a list of available software

If the software you are looking for is not available through the LSO, the U of T Book Store has academic pricing for many software applications.

Microsoft Campus Agreement

Under Microsoft Campus Agreement with the University of Toronto, Staff and Faculty are eligible to upgrade both Microsoft Office and the Windows Operating System (OS) for any PC (desktop or laptop) ordered for University use. This covers the Windows Operating System and Microsoft Office for University-owned equipment.

Office 365 ProPlus

Your UTmail+ account gives you access to full desktop and mobile versions of Microsoft Office to install on your personal devices. You may run Office on up to 5 machines (Mac or PC). You can also run the Office Mobile Apps (Word, Excel, Powerpoint) on up to 5 mobile devices (on various platforms). If you wish to deactivate an installation, click on My account from under your user icon in the top right when logged into and go to the Office apps section for links to sign out of a device. Please note, it can take up to 72 hours for Office to detect that you signed out.

You must be a current U of T student, or a current U of T faculty, librarian or staff member with an appointment of 20% or more to be eligible to install Office 365 ProPlus. Once you cease being an active student, faculty, librarian or staff member, you will no longer have access to the software.

Only install Office 365 ProPlus if you don’t already have a copy of Microsoft Office on your device.  If you have a trial version of Office, you may need to uninstall it before installing Office 365 ProPlus. 

To get help with software licensing and taking advantage of the Microsoft Campus Agreement, please visit the I&ITS Service Portal.

Software Downloads

Remote Assistance Program: TeamViewer

For faster resolution of technical problems, IITS utilizes a remote assistance software called Teamviewer. This tool allows UTM Service Desk staff to send a remote assistance request to your computer, and once accepted by you, lets them troubleshoot your computer (PC or Mac) via remote. This system is safe, fast and efficient.

Download TeamViewer for Windows



Staff, faculty and students that have questions about Antivirus programs should submit a ticket via the I&ITS Service Portal.



There are certain online resources and services that are only accessible while being on the UofT network. UTM VPN the divisionally supported VPN providing staff, faculty and graduate students secure access to UofT's internal network from off-campus. This service is intended to be used for work and study-related purposes.

For assistance with the UTM VPN, visit the I&ITS Service Portal.