For members of the U of T community, The U of T Licensed Software Office has negotiated special pricing with many software vendors. Please see the LSO web site at http://sites.utoronto.ca/ic/software/ for a list of available software
If the software you are looking for is not available through the LSO, the U of T Book Store has academic pricing for many software applications.
Microsoft Campus Agreement
Under Microsoft Campus Agreement with the University of Toronto, Staff and Faculty are eligible to upgrade both Microsoft Office and the Windows Operating System (OS) for any PC (desktop or laptop) ordered for University use. This covers the Windows Operating System and Microsoft Office for University owned equipment.
Home Use Program
The Microsoft agreement offers a bonus service called the Home Use Program to faculty and staff.
This program allows faculty and staff to purchase a license for Microsoft Office Professional for installation on one personally owned machine for $11.00. To take advantage of the Home Use Program, faculty and staff should access the Microsoft Campus Agreement official program website with UTORid credentials from a UofT network to request access for home download.
Information about the Microsoft Campus Agreement, Home Use Program and download details are available at the official program website http://microsoft.utoronto.ca. Access to the website is available only from a UofT network.
To get help with software licensing and taking advantage of the Microsoft Campus Agreement, please submit a ticket.
Remote Assistance Program: Teamviewer
For faster resolution of technical problems, IITS utilizes a remote assistance software called Teamviewer. This tool allows the Helpdesk staff to send a remote assistance request to your computer and once accepted by you, lets them troubleshoot your computer (PC or Mac) via remote. This system is safe, fast and efficient.
Staff, faculty and students are encouraged to download Microsoft Security Essentials for home Windows computers. MSE is freely available for personal use. University-owned PCs and Macs should use System Centre 2012 Endpoint Protection, available by submitting a ticket request.
Sophos Antivirus is recommended for private/home Mac computers.
We can help you with your Antivirus needs -- please submit a ticket to request assistance.
There are certain online resources and services that are only accessible while being on the UofT network. UTORvpn is the institutional Virtual Private Network of the University of Toronto providing staff, faculty and graduate students secure access to UofT's internal network from off campus. This service is intended to be used for work and study related purposes, and all of your internet traffic will be routed through UofT's network when you are connected.
We can help you setup and troubleshoot UTORvpn -- please submit a ticket to request assisstance.
Some UTM course applications are offered through a Citrix virtualized service (Geography, Mathematics, Statistics amoung others).
The approved clients to access XenWeb:
Access Xenweb Here