TCard

Service Applies To: 
 

*IMPORTANT*

All new students must bring legal status and identity documents to obtain their first TCard. To find out more information about what is required, visit How To Get Your First Card.

NOTE: all documents must be valid and original (no photocopies or digital images accepted)

Beginning June 1, 2018 the Mississauga, Scarborough and St. George TCard Services offices will be issuing TCards for new and returning students who have accepted their invitation for the Fall 2018 session.

School of Continuing Studies (SCS) Students are advised to obtain a TCard Permission Letter from the School of Continuing Studies before visiting the TCard Office to have their photo taken. You can request this letter directly from the School of Continuing Studies: TCard Permission Letter. Note that TCard Permission Letters cannot be issued prior to the first day of a course.

University of Toronto Identification Card (TCard)

View the transcript for the TCard (student ID cards) video.

As a student, staff or faculty member of University of Toronto you are eligible for a TCard, your official University of Toronto photo ID card.

The TCard has many uses, both around campus and off-campus. Your TCard serves as:

  • printing and photocopying card
  • library card
  • an electronic key card controlling access to RAWC, library and labs
  • identification card for exams, voting on campus, student discounts
  • fare-free UTM shuttle service card
  • for unlimited fare-free rides on MiWay, Mississauga Transit’s bus system (in conjunction with UPass)
  • and a debit card which can be used to purchase food at select locations on campus

 

University of Toronto Mississauga Campus TCard Office

 

Room CCT 0160A, Lower Level, CCT Atrium
Information & Instructional Technology Services (I&ITS) Service Desk
3359 Mississauga Rd North
Mississauga, Ontario. L5L 1C6
905-828-5344 option #3
tcard.utm@utoronto.ca

Our location at UTM (CCT Building): http://map.utoronto.ca/utm .

 

Hours of Operation

New*** IITS is excited to announce that we are piloting expanded UTM Service Desk hours of operation. We will be available for the same IT support and services that we offer during the week. Effective immediately until December 21st, 2018, the Service Desk will now be open on the following days:

Monday to Friday: 8:00 AM to 8:00 PM

Saturdays 9:00 AM – 5:00 PM

Sundays 9:00 AM – 5:00 PM

 

Downtown Toronto (St. George) Campus TCard Office

 

Downtown Toronto (St. George) Campus
Koffler Student Service Centre 214 College Street, First floor
416-946-8047
tcard.office@utoronto.ca

http://tcard.utoronto.ca/contact-us/

 

University of Toronto Scarborough Campus TCard Office

 

Room BV498A
1265 Military Trail
Toronto, Ontario. M1C 1A4
416-208-4761
tcardoffice@utsc.utoronto.ca

http://www.utsc.utoronto.ca/registrar/tcard

 

Criteria to obtain your first TCard

 

In order to obtain a new student TCard, you will be required to present documentation to:

  1. Confirm your legal status in Canada
  2. Validate your identity.

Please review the Note About the Documents section below to ensure that the documentation YOU present is appropriate for the purpose of issuing your TCard.

1) Confirming your Legal Status in Canada

Proof of Legal Status is required in order to begin your studies at the University of Toronto. Students whose Legal Status documentation does not match their status in the University’s records system will not be issued a TCard and will be directed to their registrar’s office.

Canadian

If you are a Canadian you will need to provide both proof of your citizenship and identity through one of the following options:

  • Option A: Valid Canadian passport*
  • Option B: Your Canadian birth certificate** AND one (1) piece of Canadian government-issued photo identification*
  • Option C: Your Canadian citizenship certificate or card AND one (1) piece of Canadian government-issued photo identification, or, valid international passport*

If you are an individual recognized by the federal government as being registered under the Indian Act, we will accept both the existing Canadian Certificate of Indian Status as well as the new Secure Certificate of Indian Status card (SCIS). The existing cards will still be valid until the expiry date has lapsed. Band cards are not accepted as proof of Indian Status.

**Long form birth certificates are accepted IF at least one parent is a Canadian citizen, AND this parent was not a diplomat, an officer or an employee of any other international organization with diplomatic privileges and immunities, at the time of your birth.

Permanent Resident

If you are a permanent resident of Canada, you will need to provide both proof of your permanent resident status in Canada and identity through one of the following options:

  • Option A: Valid Permanent Resident Card *
  • Option B: Record of landing (IMM1000) AND one (1) piece of Canadian government-issued photo identification*
  • Option C: Confirmation of permanent residence (IMM 5292 or IMM 5688) AND one (1) piece of Canadian government-issued photo identification*

International

If you are an International student, you must have immigration permission to remain in Canada for the length of your studies:

  • You must show your Passport – (non-Canadian), including valid Post Secondary study permit.

If you are an international student studying at UofT for under 6 months, a study permit is not required. You must present your passport, along with your admission letter.

2) Validating Your Identity

The following is a list of identity documents we accept, with a photo that is no more than 5 years old:

  • Passport
  • Canadian Driver’s License
  • Provincial Photo Card
  • Nexus card (belonging to a Canadian Citizen)
  • Certificate of Indian Status issued by the Government of Canada
  • Permanent Resident (PR) Card issued by the Government of Canada
  • Canadian Armed Forces Identification Card

Note About the Documents

  1. If you do not have the required documents, you will not be issued a TCard.
  2. All documents must be original. Copies (paper or electronic) will not be accepted.
  3. The photo in your government-issued photo identification card must be no more than 5 years old.
  4. Valid government-issued photo identification must be Canadian, otherwise a passport is required.
  5. The name on the document must be the same as the name in the University’s records systems.  If there has been a name change, a marriage certificate or other documentation supporting the name change, must be provided to your registrar (+ valid photo identification), in advance of visiting the TCard office.

 

Faculty, Staff and Visitors - Long-Term Guests

 

Faculty and staff can get their TCards from any TCard office. Bring your personnel number OR your UTORid, along with one piece of valid Canadian government issued photo I.D or a valid passport.  Please note that the name in the HR records must match the name on your government documents. 

Visitors, if you do not have a personnel number OR your UTORid and are not entered through the University of Toronto’s Human Resources systems but you are required to have access to U of T services, including Library services, you will need to provide a letter from a University of Toronto sponsor with the following info:

  • Full name
  • Date of birth
  • Start and end date of employment/visit
  • Signed and dated  by a sponsoring department

Visit Long Term and Short Term UTORid’s for more information.

 

School of Continuing Studies Students - Permission Letter

 

As a student at the School of Continuing Studies, you are eligible to obtain a University of Toronto TCard. Your TCard is a photo ID smartcard that provides identification for academic purposes, student activities and services, facility access and serves as a library card. The TCard also provides users the option to carry a cash value in the computer chip. The card can then be used for the purchase of photocopies and computer printing. To obtain your TCard you will be required to present a Permission Letter (issued by the School of Continuing Studies Office of the Registrar) to the U of T TCard Office at any location. Permission letters are issued on or after the course start date. Privileges will be available for the duration of your course.

You can request the Permission Letter, in person, from the School of Continuing Studies Student and Instructor Services information desk located on the first floor of 158 St. George Street. You can also make your request by email to learn@utoronto.ca or by telephone by calling 416.978.2400. Please note, your letter will be ready to pick up one business day following your request from SCS Registrar Office, unless you request that the letter be sent to you as an email attachment. To request the letter, please visit http://learn.utoronto.ca/how-to-register/tcard-permission-letter-request.

 

GO Transit Student ID

 

Apply Online : Go Transit Student ID

 

TCard Services - Terms and Conditions

 

A TCard is issued to qualifying students, staff, and faculty at the University of Toronto.  It is to be kept for the duration of their studies/employment, and is to be used only by the person to whom it is issued.  The TCard and the TCard photo are the property of the University of Toronto. You must present your TCard upon request by the University or its service providers.

You may not use your TCard for any illegal, improper or unlawful purpose. You are responsible for the safekeeping of your TCard and must not lend or permit others to use your TCard for any purpose. You must report the loss or theft of your TCard immediately to the TCard Office, the Library, and your meal plan provider. Altering, falsifying, misuse, lending or selling a TCard is prohibited and may be subject to sanctions, pursuant to the University’s regulations, policies and procedures (including for example, the Code of Student Conduct, the Code of Behaviour on Academic Matters), and may also be subject to civil or criminal proceedings.

Notice of Collection of Your Personal Information
Personal information that you provide to the University is collected pursuant to section 2(14) of the University of Toronto Act, 1971. Information is collected for the purpose of administering registration, academic programs, safety, financial assistance and awards, and graduation. At all times your personal information will be protected in accordance with the Freedom of Information and Protection of Privacy Act.

If you have questions, please refer to www.utoronto.ca/privacy or contact:
 

Manager, TCard Administration

Room 102, Main Floor
Koffler Student Services Centre
214 College Street,
Toronto, Ontario, M5T 2Z9

416-946-8047 tcard.office@utoronto.ca

Retention of Photo Records
TCard digital photo records are kept on secure University servers. The stored digital photo will be removed from University servers one year after graduation or after three years of no registration activity. Students who re-enroll after the photo has been deleted will be required to have their photo retaken.

Replacement Cards
A fee will be charged for all lost cards. New digital photos will be captured at the discretion of the TCard Office staff. A student cannot be issued or hold more than one TCard. Valid photo identification and legal status documentation is required to obtain a replacement card.

 

Lost / Replacement TCard

 

If you’ve lost your TCard:

If your card is turned into our office, you will receive an email from us (to the registered email address in ROSI). Cards found on campus (including from Robarts Library) will usually reach our office within 5 business days, if handed in.

In order to repl ace your TCard, you will need to visit our office with your student number or UTORid, one piece of valid government-issued photo ID and and the $20 replacement fee (debit or credit only). A new photo will be taken. Meal plan, library, building access, and athletic services will be active on your new card within 24 hours, or the Monday following a card replacement on Friday.

Note: If you are replacing your card, you will be required to present valid documentation as listed below.

The following is a list of identity documents we accept, with a photo that is no more than 5 years old:

  • Passport
  • Canadian Driver’s License
  • Provincial Photo Card
  • Nexus card (belonging to a Canadian Citizen)
  • Certificate of Indian Status issued by the Government of Canada
  • Permanent Resident (PR) Card issued by the Government of Canada
  • Canadian Armed Forces Identification Card

Please note that once a replacement TCard has been issued, all previous TCards will be deactivated and cannot be reactivated.

If you are not immediately replacing it:

1)  Report it to the Library at 416-978-7694 or visit the circulation desk of any library.

2)  If you are a student at the St. George or Scarborough campuses and have a meal plan, then you can deactivate your TCard+ funds using the Online Meal Plan Management System (log in with your UTORid or click on Lost TCard). You can also report the loss to mealplan@utoronto.ca or 416-978-1309.

If you are a student at the Mississauga campus and have a meal plan, then you can manage your account online by visiting the Mississauga Hospitality and Retail website or call (905) 569-4795.

 

Replacement due to damage:

You are responsible for the care of your TCard. If your card is deemed damaged, you will be required to pay the $20 replacement fee (debit or credit only). Damage can include use of stickers, hole punching, significant wear on the card within a short period of time, damage to the mag stripe or image. A new photo will be taken. Meal plan, library, building access, and athletic services will be active on your new card within 24 hours, or the Monday following a card replacement on Friday.

A few tips on taking care of your TCard:

  • Your TCard should be carried in your wallet, or another protective card carrier, away from other cards and vinyl windows.
  • Do not carry your TCard in your pocket or in your bag unless it is in a non-vinyl protective case.
  • The U of T Bookstore carries various protective I.D. lanyards available for purchase.

 

If you find a lost TCard:

Bring it to the TCard Office located in room CCT 0160A, or send it to the office via campus mail.

TCard Office will then:

  • contact the cardholder
  • save them from having to pay for a replacement
  • eliminate the hassle of transferring cash value from one card to another
  • ensure services associated with the card aren’t accessed by someone else

 

Visit our FAQ’s for additional information.

TCard Services Frequently Asked Questions

 

Have a question about your TCard? Check out answers to our most commonly asked questions here: FAQ’s 

If we have not answered your question, please contact us at 905-828-5344, option #3  or email us at  tcard.utm@utoronto.ca.