Blackboard/Portal Unavailable

15 Apr 2014 - 2:52pm

Portal Services Restored April 15, 2014 17:43  For further updates please visit


The Portal has been unavailable again since approximately 3:35 p.m.

Support team is working with the vendor to determine the root cause of today's problems.


Slow Wireless Connectivity

14 Apr 2014 - 10:42am

RESOLVED at 10:51am.

Slow network connectivity has been reported at the HMALC – Library following the earlier resolution of intermittent network connectivity on campus.  Cause of the issue has been identified and requires a reset of wireless network equipment at HMALC and select residence buildings: OPH, Roy Ivor Hall and Erindale Hall.

This message will be updated at 11:15am.  You can also look for updates @UTMHelpDesk.

Resolved: Intermittent Network Connectivity

14 Apr 2014 - 10:30am

We have received reports of intermittent network connectivity throughout the campus.  Cause of the issue is under investigation.

Next update will be sent at 10:30am.  This page will be updated as status changes and also on Twitter @UTMHelpDesk.

Update: Power Outage - 11 April 2014

11 Apr 2014 - 1:00pm

All services are now fully restored.  Thank you for your patience and cooperation.

Please contact help desk at 905-828-5344 or to report any new connectivity or access issues.

Heartbleed Notice

10 Apr 2014 - 4:05pm
Heartbleed Notice

This a general notice to the UofT Community about the widely reported Heartbleed Bug.

What is Heartbleed?

The Heartbleed Bug is a vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing of the normally protected information, such as passwords and data.