External Email Banner

External Email Banner for Faculty and Staff

Monday, July 13, 2020 - 4:07pm

Due to the rise in email impersonations and phishing attacks, the Office of the Chief Information Security Officer (CISO) will be adding a banner to all external email to help faculty and staff quickly identify whether a message is from outside the institution or from a U of T sender.


UTM Roll-out


Beginning July 2020, the new external email banner will be rolled-out to UTM faculty and staff.

How it works

An external email banner will be added to the beginning of email originating from outside of U of T’s UTmail+ service. This may include newsletters and notifications. If you believe a message has been flagged as external in error, submit a ticket to the UTM Service Desk.


Phishing prevention

Universities worldwide are facing an increase in fraudulent email, known as phishing attacks, directed at faculty and staff. The University community is especially vulnerable due to the rapid move to remote work and learning due to the COVID-19 pandemic.

Fraudulent email impersonations

Many institutions, including the U of T, have noted an increase in fraudulent email impersonations of faculty and staff in leadership positions. These messages usually originate from free email accounts, which at first glance, may appear to be from a legitimate U of T sender, often looking for free gift cards or asking to send money.

Protect Yourself

Phishing attacks are becoming increasingly sophisticated and anyone can fall victim to one. However, the following resources outline steps you can take to protect yourself: