Enquiry on Results

Four students sitting outside

Please submit your completed Enquiry on Results Request form to us by email at ielts@utoronto.ca


Not Happy With Your Results?

You can apply for an Enquiry on Results (EOR) within six weeks of your test date. The EOR fee is $185 CAD (including HST), and will be fully refunded if your band score improves.

Revised Test Report Forms (TRFs) will be sent to you and the receiving institution. If the review results in no change to the score, the review fee will be retained and the candidate's original Test Report Form (TRF) will be returned.

All information related to the request for review is sent from the Test Centre to IELTS Australia within one week of receipt. Your result will normally be available between 2 to 21 days, depending on several factors including the number of sections requested for re-mark. If you have not received a response after 28 days, please contact us.

Please note that you are not required to submit your test report form with your EOR request. If your results change after the EOR process has been completed, you will be required to return your original test report form in order for a revised test report form to be issued to you.

The review is conducted by trained clerical markers and senior examiners.

Alternatively, you may choose to take the IELTS test again to obtain new scores.