Laundry facilities are located in each residence and are open 24 hours, 7 days a week. All undergraduate residents will receive a laundry card when they check-in with $100 pre-loaded on it (approx. 64 loads of laundry). As you do each load of laundry the total loads available will drop with it. You will need to supply your own laundry detergent.
If your card runs out of money during the school year, you can add more to it by visiting one of the SmartCard Machines, found by the Residence Services Desk. This can be done in increments of $10.
Residents receiving the laundry card must treat their card the same as cash; any lost card, stolen card or cards damaged from misuse or physical alteration so as to be non-functional constitutes lost cash with no replacement or refund of value. Drilling or punching holes in the laundry card is prohibited and any loss or damage resulting from doing so is solely the responsibility and cost of the user.
*Please make sure to keep your card in a safe place. * A new card (with no value) will cost $10 for a new card ($10 will be posted to ACORN/ROSI).
What to do if your card stops working:
Stop by the Residence Services Desk where you can pick up a SMART CITY defective card return envelope. On the envelope fill in all of your information using your P.O. Box mailing address. Put the card and the information slip into the envelope. The new card will be delivered to your mailbox located in Oscar Peterson Hall.
Before you seal the envelope and mail it, call the number on the envelope and provide your information to the person at Smart City who will start the process of getting you a new card as soon as you get off the phone with them. This will save you about 2 weeks from the 4 to 6 weeks that it normally takes to get your card replaced. In the meantime, you will be given a temporary card with approximately 4 loads on it to use while you wait for the card to be replaced. This card must be returned when your new card arrives to avoid any additional charges.
Instructions on how to use the machines and helpful tips are available in each laundry room. If any of the machines are not working or you are having difficulty, please contact Coinamatic at 1-800-561-1972