Program & Service Updates re: COVID-19

*Updated August 12, 2020, 4:36pm*


Food Service:

  • Food Service Locations:

    • Colman Commons (in Oscar Peterson Hall) is currently open for takeout and pickup food orders Monday-Friday 12 pm - 5 pm

    • The Davis Food Court will be opening up with Grab 'n Go options including salads, wraps, sandwiches and other to-go items *more details and dates on this, to come*

  • New Food Service Options:

    • We are introducing Sally, a personalized and hygenic food service option that allows you to create fresh customized salads any time of the day, through a vending machine. Sally decreases food waste, and ensures ingredients actually stay fresher longer with constant temperature controls and automatic logs. Additionally, our kitchen staff will be replenishing the salad ingredients daily. Sally can be found in the William G. Davis Building in The Meeting Place.
  • Operating Procedures:

    • Salads are packaged and soups are being served
    • The UTM "BYOC" programs have been suspended
    • All fruits and in-house baked items have been wrapped for protection
    • All cutlery has been wrapped for protection
    • All self-serve condiment stations will offer single-use condiment packets
    • Milk and milk alternatives will be handled only by associates behind the counter
    • Milkettes are available for use
    • All fountain beverage cups will be handled only by associates behind the counter
    • Colman Commons will continue with self-serve Fair Trade coffee and tea, however they have increased the frequency with which they are sanitizing the station



Meal Plans:

We emailed all students who moved out of residence before March 23rd to inform them of their final meal plan balances and subsequent carryover amounts based on the recent meal plan policy changes.

  • 2019-2020 Rez CarryOver balances are now available on TCards
  • 2018-2019 Rez CarryOver balances have been extended to April 30, 2021

We have extended the deadline for changing your meal plan to November 30, 2020.


Off Campus Food Partners:

  • ​Pita Pit delivery through Uber Eats, Skip the Dishes, etc. & is still available for meal plan students
  • Please contact Pizza Pizza and Burger’s Priest directly for updates on their delivery service



The Print Shop:

  • Currently closed, with new online requests being monitored and postponed
  • Commencing September 2020: 

    • The Print Shop staff will be utilizing masks, practising social distancing, and following effective sanitization processes in order to continue to service the UTM community.

    • We will be using a new pickup system (for students) through the Hospitality & Retail Services information booth upstairs in The Meeting Place (open Monday - Friday 10am - 2pm, excluding holidays) to ensure the health and safety of both the UTM community, as well as our staff. We will continue to deliver directly to staff & faculty. 

    • Should you require consulting services, please contact The Print Shop via phone or email. 

    • All submissions for new jobs should be done through the Service Now portal 

    • Should you need to physically drop off files, please contact The Print Shop via phone or email to coordinate.



Mail Services:

  • Incoming Canada Post and Inter-Campus deliveries and pickups are also continuing daily at UTM. 

  • If your department is OPEN: Mail delivery and pickup around campus will also continue as per our usual daily mail runs.

  • If your department is CLOSED but:
    • Your department still has staff on site to receive mail; and/or
    • Your department is expecting or needs to make an important and timely delivery through Canada Post or Inter-Campus Courier
      • Please notify UTM Mail ( so that we can either include your department in the usual mail rounds or ensure that your expected deliveries are taken care of. 

  • Please visit Canada Post’s website for specific updates from Canada Post.
  • Effective March 24, to align ourselves with Canada Post’s latest update on their delivery procedures, UTM Mail Services will no longer require signatures from departments for items that typically would require a signature. 



Conferences & Events:

  • Please reach out to your designated Special Events Coordinator in order to learn more about the updated room capacities, policies & procedures, and the new Events Assessment Tool (E.A.T.) process. If you do not have a designated Coordinator, please contact or (905) 569-4421 for assisstance. 

  • We are also recommending that events beyond summer 2020 be considered for transition to virtual meetings where possible, and postponement where virtual meetings are not feasible and where alternate dates in 2021 are possible. Those planning meetings need to bear in mind that physical distancing requirements will likely remain in place as well as international travel restrictions. 

  • We recognize that the landscape continues to change and so, for events beyond August, so while planning for this event continues, the current pandemic conditions may require cancellation or postponement on short notice. We are actively monitoring the situation and will advise of changes as soon as we are able. 



The Bookstore:




  • All vending services, with the exception of the vending machines in Roy Ivor and OPH, have been suspended
  • Roy Ivor and OPH vending machines are continuing to be regularly stocked and operational




  • For departments who use our central shredding drop-off service, please note that the shredding pickup and destruction service has been suspended until further notice
  • That said, we do have capacity in our secure bins to store to-be-shredded documents until the service resumes
  • If you wish to drop off or have us pick up boxes of to-be-shredded documents for storage in our secure bins, please contact us at UTM Mail ( to make arrangements



Questions? Contact us!

(905) 569-4795
Davis Building suite 3127

Making experiences, exceptional