Pick Up Location
North Side Bistro
Deerfield Hall
Look for the black utmEATS lockers by the seating area!
Hours of Operation
- Monday: 6pm - 10pm
- Tuesday: 6pm - 10pm
- Wednesday: 6pm - 10pm
- Thursday: 6pm - 10pm
- Friday: 5pm - 10pm
What is utmEATS?
utmEATS is a pre-order service where you can order food through the website and pick it up fresh at North Side Bistro in Deerfield Hall.
Don't want to stand in a line? Skip the line. Order online!
Order ahead and pick up your meal at North Side Bistro. The best part? You can use meal plan funds and carry over!
Accepted Payment Types:
How does utmEATS work?
STEP 1
Create an account
CREATE an account using your UofT email address
ACTIVATE your account by clicking the link in the verification email
NOTE you cannot use a non-UofT email address
STEP 2
Connect your meal plan
GO TO Account (top right corner of the website)
CLICK ON Profile
FINISH activating your Campus Card
NOTE you will be able to see all of your meal plan funds in your utmEATS account
STEP 3
Submit your order
SELECT the items you would like to order
CHECK OUT - review your order and confirm everything is correct
CONFIRM if you would like to order now, or schedule a pickup later
STEP 4
Order status updates
KEEP the order confirmation screen that comes up with your order number
CHECK the QR code or click the link for your receipt & order status
SIGN UP for order status notifications on the order status page
STEP 5
Pick up your order
HEAD OVER to North Side Bistro to pick up your order
FIND the utmEATS lockers (on the outside left wall of North Side Bistro in the seating area), follow the instructions on the screen, & grab your order
ENJOY your order!
Hot Tips for using utmEATS
Check your Balance
- You can check your meal plan account balances within your account!
Order Now & Pick Up Soon
or
Pick Up Later
- You have the option of ordering now and picking it up as soon as it is ready
- If that doesn't suit your schedule (say you're on the UTM Shuttle Bus back to campus, your in class, coming back from a game, etc.) simply place your order and schedule the pickup at another time
Issue with your Order?
Call North Side Bistro at (905) 828 - 5374
UofT Email
- Use your UofT email address otherwise you will not be able to complete your transaction
- If you accidentally use another email address, simply create a new account using your UofT email address
Make planning ahead, EASY
Worried about getting to campus before most food locations close?
Want to avoid waiting in a line?
In class? On the bus? Busy in a lab?
utmEATS allows you to order your food now and schedule a pickup later!
Accessibility Accommodations
Upon checkout, you can select if you require special height considerations!
Status Notifications
- Once your order is placed you will receive a link & QR code to access status updates
- You may register a phone number in order to get SMS notifications as well
Basic vs Flex
Remember:
- If you're ordering a meal (eg: something that includes an entree) your transaction will be paid for with funds from your Basic account and you will save the tax (up to 13%)
- If your order does not include an entree your transaction will be paid for using Flex dollars and will be subject to tax
Learn more about Basic & Flex
Frequently Asked Questions
What if I don't have enough meal plan funds?
You may add funds to your Student Meal Plan, here
You may add funds to you Campus Value Plan, here
If you do not currently have either meal plan, you may open up a Campus Value Plan (our UTM Dining Loyalty program) and start earning points with each order! The process is easy -
I don't know how much money I have in my meal plan account.
No problem. You can check your balance within utmEATS by going to your account page.
You may also easily check your balance by visiting eAccounts.
What if I want to place my order now, but can't pick up until later?
Upon checkout you may select either "order now" or "schedule a time".
What happens if I am late picking up my food?
Once your order is placed in the locker, you will have 30 minutes to pick it up. Once that 30 minutes has passed, for food safety reasons, the food will disposed of and there will not be a refund.
I have feedback about my experience, who can I contact?
UTM Dining welcomes all feedback. Please share your experience here.
I have an issue with my order, who can I contact?
For assistance at the point of pickup, please call (905) 828 - 5374.