Hospitality & Retail Services

*Updated May 28, 2020, 1:26 pm*


Food Service:

  • All food services operations, with the exception of Colman Commons Dining Hall in Oscar Peterson Hall*, and all catering services have been closed
    • Colman Commons hours of operation: Monday - Friday 12 pm - 5 pm 
      •   *Please note, the dining room is closed, but the food services remain open and active
  • Colman Commons in Oscar Peterson Hall has changed the following standards:
    • Salads are packaged and soups are being served
    • The UTM "BYOC" programs have been suspended
    • All fruits and in-house baked items have been wrapped and protected
    • All cutlery has been wrapped and protected
    • All self-serve condiment stations will offer single-use condiment packets
    • Milkettes are also available to use
    • Colman Commons will continue with self-serve Fair Trade coffee and tea, however they have increased the frequency with which they are sanitizing the station



Meal Plans:

We have emailed all students who moved out of residence before March 23rd to inform them of their final meal plan balances and subsequent carryover amounts based on the recent meal plan policy changes.

  • 2019-2020 Rez CarryOver balances are now available on TCards
  • 2018-2019 Rez CarryOver balances have been extended to April 30, 2021



Off Campus Food Partners:

  • ​Pita Pit delivery through Uber Eats, Skip the Dishes, etc. & is still available for meal plan students
  • Please contact Pizza Pizza and Burger’s Priest directly for updates on their delivery service



The Print Shop:

  • Closed, with new online requests being monitored and postponed



Mail Services:

  • Incoming Canada Post and Inter-Campus deliveries and pickups are also continuing daily at UTM. 

  • If your department is OPEN: Mail delivery and pickup around campus will also continue as per our usual daily mail runs.

  • If your department is CLOSED but:
    • Your department still has staff on site to receive mail; and/or
    • Your department is expecting or needs to make an important and timely delivery through Canada Post or Inter-Campus Courier
      • Please notify UTM Mail ( so that we can either include your department in the usual mail rounds or ensure that your expected deliveries are taken care of. 

  • Please visit Canada Post’s website for specific updates from Canada Post.
  • Effective March 24, to align ourselves with Canada Post’s latest update on their delivery procedures, UTM Mail Services will no longer require signatures from departments for items that typically would require a signature. 



Conferences & Events:

  • On May 27, 2020 the Ontario government extended its Declaration of Emergency under the Emergency Management and Civil Protection Act to June 10, 2020. This prohibits organized public events and social gatherings of more than five people.

  • At this time, and knowing that events take time and resources to plan, the University is recommending the postponement or cancellation of all events in June, July and August that cannot be hosted remotely.

  • Once conditions permit, we will be in touch with further information about the possible rescheduling of this event. In the meantime, please accept our apologies and our best wishes for your continued health and wellbeing.

  • We are also recommending that events beyond summer 2020 be considered for transition to virtual meetings where possible, and postponement where virtual meetings are not feasible and where alternate dates in 2021 are possible. Those planning meetings need to bear in mind that physical distancing requirements will likely remain in place as well as international travel restrictions. 

  • We recognize that the landscape continues to change and so, for events beyond August, so while planning for this event continues, the current pandemic conditions may require cancellation or postponement on short notice. We are actively monitoring the situation and will advise of changes as soon as we are able. 



The Bookstore:




  • All vending services, with the exception of the vending machines in Roy Ivor and OPH, have been suspended
  • Roy Ivor and OPH vending machines are continuing to be regularly stocked and operational




  • For departments who use our central shredding drop-off service, please note that the shredding pickup and destruction service has been suspended until further notice
  • That said, we do have capacity in our secure bins to store to-be-shredded documents until the service resumes
  • If you wish to drop off or have us pick up boxes of to-be-shredded documents for storage in our secure bins, please contact us at UTM Mail ( to make arrangements


Questions? Contact us -
(905) 569-4795
Davis Building suite 3127

Making experiences, exceptional