Stepped Care

Stepped Care



Personalize your wellness plan.

In line with recommendations from the Presidential & Provostial Task Force on Student Mental Health, the University of Toronto has begun the process of implementing a Stepped Care approach to student mental health care across all three of its campuses. The UTM Health & Counselling Centre (HCC) has been utilizing a Stepped Care approach for a number of years, and this announcement more formally highlights the diverse range of personalized care options that are available to UTM students.


Resource Checklist

Build Your Mental Health Literacy


Talk to a Peer Supporter, Work with a Coach, or Use a Guided App


Attend a Workshop or Therapeutic Group 


Meet 1:1 with a Health Care Professional 

  • HCC: Physician, Counsellor, MH Coordinator Call 905-828-5255
  • MySSP App Download via the Apple App Store or the Google Play Store
  • Good2Talk Call 1-866-925-5454 or text GOOD2TALKON to 686868
  • Wellness Together Canada – Talk with a Counsellor

To learn about additional options, please contact the HCC.

For faculty and staff seeking information on supporting students, click here.



Benefits of Stepped Care 

  • Student-centric, personalized approach. Students are centrally involved in developing their personalized wellness plans, and are able to direct their own care to the best of their ability, with guidance as needed from HCC staff. 
  • Same-day, open access. Students can access care on the same day their needs arise, with minimal assessment required. A key focus of Stepped Care is on helping students finding timely and effective solutions that best address their concerns. 
  • Wider variety of care options. Students have flexible access to care at different intensity levels, which are stepped up or down depending on several factors, including the unique needs and strengths of each individual student. For example, students who come to the HCC are able to choose from a variety of care options, spanning from self-directed or peer-to-peer health education opportunities to more tailored, one-on-one appointments with health care professionals. 
  • Dedicated staff support. As part of Stepped Care, the HCC will gain a new Navigator staff role to assist students with better understanding and navigating the various care options available to them. This will not restrict access to counsellors or doctors when students request these types of appointments, but rather be available to support students who may be unsure of what options are available to them.