Erindale College Council
REPORT OF THE COMPUTING COMMITTEE of Erindale College Council held on Tuesday, October 28, 2003 at 3:10 p.m., in Room 3138, South Building.
UNVERSITY OF TORONTO AT MISSISSAUGA
MINUTES OF THE COMPUTING COMMITTEE of Erindale College Council held on Tuesday, October 28, 2003 at 3:10 p.m., in Room 3138, South Building.
PRESENT: J. Seel (Chair), P. Donoghue, J. Lim, A. Vyas, B. Thompson,
S. Hill, N. Collins, J. Hu
2. Minutes of the Previous Meeting
3. Business Arising from the Minutes
b) Report on Initiatives of MicroElectronics – A. Vyas
Mr. Vyas reported that as a result of the academic restructuring, there was much systems work associated with the move of various faculty. In addition, systems were upgraded in the Centre for Athletics, Health Services, CABB and the Greenhouse. There were also major upgrades in the systems of the Biology lab and the new speech lab in Psychology. He reported that during the summer a number of projects were completed.
c) Introduction of White Paper Planning – J. Seel
The Chair asked members to point to additional sections of the Report. A member suggested looking at the ‘Thompson Report’ and ‘Raising Our Sights’ to provide a good understanding of the current status of information technology at UTM. It was suggested that the Committee appoint a special group to report back to the Committee on this issue. This group would consist of a representative from the Library, MicroElectronics, Computing, Instructional Media and the Office of the Registrar. Relevant sections of these two reports will be emailed to all Committee members to aid in the discussion for the next meeting.
A member raised the importance of the issue of connectivity and communication between different systems. In response to a member’s question about technology teaching, the Chair noted that the Library has recently hired a staff whose task is to help faculty and staff with technology related issues such as creating and managing websites. She added that this type of program would likely be expanded to include some student sessions. The member commented that CCIT is in the process of developing an Instructional Technology/IT resource office and asked whether UTM intends to create a technology enhanced learning centre. The Chair commented that the new Library intended to expand this type of area.
d) Computer Security Issues – J. Lim
In late August and early September, UTM experienced a series of virus attacks. This had a major adverse effect on computing staff time, which is still ongoing. Mr. Lim reported that the Computing Department would like to develop a plan, which will ensure that faculty/staff/students run their Windows update regularly. It was suggested that because of this problem’s serious affect on the network integrity, the department obtain a list of unprotected users, instruct them in the correct procedure, and have a deadline attached to its completion. If users do not comply, they would be removed from the network.
The Chair noted that the back up system needs to be promoted to UTM faculty and staff. It was agreed that the Computing department, together with MicroElectronics, would make educational presentations to departments in order to encourage the use of the back-up system. During these presentations, the system’s advantages in teaching would be emphasized.
e) Email and large attachments – A. Vyas
5. Other Business
a) A member commented that some have experienced long waits on the trouble ticket system asked for an update on the system. Mr. Lim responded that in general there are sufficient resources to meet demand; however, there have been several unforeseen events, such as viruses, which have taken up the time of staff. He added that requests are prioritized and they are usually completed within two weeks. The Chief Administrative Officer asked that an analysis of the trouble ticket system be brought to the next meeting of the Computing Committee.
b) In response to a member’s request for an update on the status of the GIS support in Library, the Chair reported that the Library has hired someone with this responsibility.
c) Mr. Vyas reported that during the recent power outage, some faculty experienced major research delays because their systems were not protected. In response to this issue, MicroElectronics plans to do more work in educating faculty and staff on how to secure their systems in case of power outages. Mr. Vyas will have specific recommendations on this issue at the next meeting of the Computing Committee.
d) Mr. Lim reported that Web CT services are being hosted by the St. George campus during this year. UTM may be developing its own web ct software in conjunction with the University of Toronto at Scarborough.
6. Next Meeting
The next meeting of the Computing Committee will be on Tuesday, November 25, 2003.
The meeting was adjourned at 4:30 p.m. (B. Thompson / P. Donoghue)