UTMTogether2020 FAQ

Last updated Tuesday, Sept. 15, 2020.

Health and Safety

Academics and registration

Campus facilities and services


Looking for information about physical and mental health supports? Please visit the Health & Safety page.

Looking for information about Student Housing & Residence Life? Please visit the Information for Students page.


Wearing of masks and other face coverings

To further help limit the spread of COVID-19, the University of Toronto has implemented a temporary policy requiring non-medical masks or face coverings to be worn indoors in common-use spaces including classrooms, hallways, lobbies and elevators on university property on all three campuses.

This follows new City of Toronto and City of Mississauga bylaws that require the wearing of masks or face coverings in enclosed public spaces, and will remain in effect as long as Ontario public health authorities recommend that mask-wearing is necessary in indoor public spaces.

U of T has arranged to distribute 250,000 non-medical, reusable face masks in order to provide two to every student, staff, faculty and librarian.

At UTM, all residence students will receive their masks in their Welcome Kit. Otherwise, masks will be available for distribution at several locations across the campus. Distribution for essential staff will begin on August 24 at two locations, between 9:00 a.m. and 4:00 p.m.:

  • Hospitality Booth, 2nd floor, The Meeting Place, Davis Building (10:00 a.m. to 2:00 p.m.)
  • Facilities Management & Planning, Room 2220, 2nd floor, Maanjiwe nendamowinan

Two additional distribution locations will open on September 8:

  • Service Desk Atrium, CCT building
  • Registrar’s Office, main floor, Kaneff Building

You must present a valid UTorid to receive your two masks.

Additional information and details about the application of the policy, exceptions and medical accommodations are available in an accompanying draft Guideline, which is available on the websites of the Office of the Vice-President & Provost and the Vice President, Human Resources & Equity. The draft Guideline may be updated periodically as our response to COVID-19 evolves.


UCheck Self-Assessment Tool

The University of Toronto has launched the UCheck self-assessment web portal to support the health & safety of our community as we gradually return to campus this fall.

Accessible via web browsers on computers, tablets, and smartphones, UCheck will allow faculty members, librarians, staff, and students to generate a COVID-19 risk status by completing a quick and thorough self-assessment that is tailored to U of T. Once generated, this risk status will recommend whether individuals should visit campus in person. More features will be rolled out in a phased manner.


TCards and UTORid

You must obtain a TCard and activate your UTORid in order to access online classes, your UTM email (@mail.utoronto.ca), residence meal plans, library services and more.

Please visit the TCard Services information page for detailed instructions on this process or to access assistance from the Information & Instructional Technology team.

Studying on Campus

Students who need to be physically present at UTM will have access to safe and quiet study spaces between in-person classes. In line with public health and U of T safety guidelines, UTM has adapted both library operations and its study areas to provide students with a place where they can feel secure and focus on their studies.

  • The main floor of the library offers 50 physically distanced individual study spaces, and access to printers and wi-fi, available by reservation only. Reserve a study space here.

There are also designated study spaces outside the library. Some unused classrooms have been converted into spaces for quiet and safe study. Students or faculty who are on campus and require quiet study space immediately before, after or between in-person on-campus classes can access the following monitored, designated classrooms:

  • DV 2074 (undergraduate)
  • CCT 1140 (undergraduate)
  • IB 335 -- IMI professional masters students

Capacity limits are in place, users will be screened for COVID-19 symptoms and must sign-in, and masking and physical distancing protocols must be followed.

Planning your Fall-Winter timetable

The Fall-Winter timetable may be found here.

The Office of the Registrar will connect with students by email to provide information about how courses will be delivered and to invite students to group advising, online chats and one-on-one appointments to support course planning.

Options for online and in-person learning

Almost every course will allow students the option to study online, as well as safe opportunities for in-person learning activities. 

The newly designed online and in-person course delivery options will provide students flexibility to stay engaged while balancing academic and personal responsibilities. UTM will offer the following options:

  • Synchronous online: regular weekly classes with scheduled attendance
  • Asynchronous online: “on-demand” lectures that you can view at your own pace without scheduled attendance
  • In-person & online: scheduled attendance will rotate between these delivery formats
  • In-person: regular weekly classes with scheduled attendance in smaller class sizes

To learn more about your course options, please visit the Course Enrolment page or watch this helpful video guide.

Getting Ready for Online Learning

The University of Toronto is welcoming many of its new and returning students to online learning this year. Whether you are new to U of T or a returning student, you may be looking for advice on how to be successful while learning online. To prepare for your online learning experience, sure to check out the Online Learning hub to find activities, resources and strategies for success.

Student Housing & Residence Life

Visit the Student Housing & Residence Life COVID-19 Updates page for information about on-campus accomodations for Fall 2020, first-year and international student housing, meal plans, amenities and health and safety concerns The page also has contact information to reach residence staff by phone, LiveChat, and email. 

Building access

All University buildings are closed as of 11:59 pm, March 17, 2020 to the general public. Members of the University community will need swipe card, key or fob access to enter them.

Campus Police will lock all exterior building entrances to the campus.  All classrooms and labs will also be locked. 

Employees should follow the same process for after-hours or holiday closure access, using swipe cards to enter buildings. Staff and faculty may also enter the Davis Building by signing in with Campus Police at the RAWC entrance.

Campus police will not grant access to individual labs or offices as the expectation is that those authorized to enter these areas already have the means of doing so.

Administrative department heads should send email Campus Police Services at police.utm@utoronto.ca, identifying any employee(s) who will be on campus but do not currently have after-hours access.

On-Campus Food Services

This fall, diners at UTM will find food services in the Davis Building and Oscar Peterson Hall. Both dining spaces have been rearranged to offer physically distanced seating options.

  • All food stations in Colman Commons are open, including all-day breakfast options and seasonal Chef's Table specials available for dine-in or takeout.
  • The Meeting Place offers grab-and-go sandwiches and salads and a daily hot lunch special, along with cold drinks and fair trade hot beverages andcoming in early Septembera vending machine offering fresh customized salads.
  • Vending machines across the campus have been restocked to offer hot and cold drinks and snacks.

For further information about food options and facility hours, please visit the Hospitality & Retail Services website or visit the information booth in the Davis Building Meeting Place to speak with a staff member from Monday to Friday, 10:00 a.m. to 2:00 p.m.

UTM Library

The main floor of the UTM Library will reopen on Tuesday, Sept. 8, 2020, along with with access to computers, wi-fi and printers. Please visit the library website for information about booking computer workstations and study spaces.

  • Library stacks will remain closed to patrons.
  • Short Term Loan/ Reserves will not be available.
  • Print textbooks will not be available.
  • The Archives and Special Collections' Reading Room remains closed.
  • HathiTrust Emergency Temporary Access Service (ETAS) offers digital access to more than 2.5-imillion books.
  • Curbside Pickup Service is available for print books from the UTM stack collection that are not available through the HathiTrust Emergency Temporary Access Service (ETAS). Students, faculty, and staff may place online orders for books, with curside pickups in the Link by the Library entrance available daily Monday to Friday, 10:00 a.m. to 2:00 p.m. More information is available on the UTM Library website.

Library staff will continue to support students, instructors, researchers and staff during this disruption to regular operations. Please visit the Service and Operations Updates page for details about online services and digital collections and to access remote resources for students, instructors and researchers

Please visit the Library website for the most up-to-date information about COVID19 Service Updates and Operations including: patron access to stack collections and curbside pickup, Hathi Trust ETAS collection, short term loan/ reserves, and textbooks.

UTM Bookstore

U of T Bookstore locations are are now openon all campuses. Please visit the website for hours of operation and information about shopping in person or online. Bookstore staff are available in store, online and by telephone to assist with orders for fall course materials, textbook returns and more.

UTM Shuttle Bus and public transit

  • All UTM Shuttle Bus service (UTM/St. George and UTM/Sheridan) is suspended until further notice. Please check the Shuttle Bus website for updates regarding the recommencing of service operations.
  • Mississauga Transit MiWay bus routes 44 and 110 are stopping at UTM on a reduced schedule. Visit the MiWay site for additional details and updated transit schedules. All riders are curretly required to wer non-medical face mask or covering on all MiWay buses. Children under the age of two and people with disabilities or a medical condtion that prevents them from wearing a mask will not be required to wear one.
  • The UTM Express Service (Route 199) between the Brampton Gateway Terminal and UTM has been suspended until further notice, although regular services using a combination of Brampton Transit and MiWay remain in service.

Parking Services

The Parking & Transportation Services office remains closed and staff are working remotely until further notice.

Paid parking and enforcement has resumed on campus effective Tuesday, Sept. 1, 2020. Pay & Display kiosks will be available for single day use. For those who plan to be on campus more often, annual parking permit sales and renewals will be available online only on a first-come, first-served basis through the Parking & Transportation Services website. Permits are valid from September 1, 2020 to August 31, 2021.

Further information about permits, new Pay & Display day rates and answers to frequently asked questions is available on the Parking & Transportation Services Office website. 

Shipping and Receiving

The UTM campus remains open to receive shipments of mail or goods, including perishable ones. Vendors sending goods to UTM by courier services, particularly by way of UPS, must notify the delivery service that the campus is open and able to receive items. Contact Stores, Shipping and Receiving here.


STILL HAVE COVID QUESTIONS? Submit a question here or refer to the following pages for more details: