UTMTogether FAQ
Last updated Friday, April 9, 2021.
Health and safety
- Do I need to wear a mask on campus?
- Where can I get a U of T face mask?
- How do I use the UCheck self-assessment tool?
Academics and registration
- How do I get a TCard and activate my UTORid?
- Where can I study on campus?
- How will UTM offer Summer 2021 courses?
- Where can I find help with planning my courses?
- How can I prepare for online learning?
- I’m in the Class of 2021 – will I be able to graduate?
Campus facilities and services
- Can I access buildings on campus?
- Are there food services available on campus?
- Is the UTM Library open?
- Can I access the UTM Bookstore?
- Is the UTM Shuttle Bus running, or can I take public transit to campus?
- Can I park my car on campus? How can I buy a parking permit?
- Is Shipping and Receiving still functioning on campus?
Looking for information about physical and mental health supports? Please visit the Mental Health & Wellness Resources page.
Looking for information about Student Housing & Residence Life? Please visit the Information for Students page.
Wearing of Masks and Other Face Coverings
To further help limit the spread of COVID-19, the University of Toronto has implemented a temporary policy requiring non-medical masks or face coverings to be worn indoors on University campuses and other University-owned or leased spaces, whether restricted-access or open to the public, on all three campuses.
This follows City of Toronto and City of Mississauga bylaws that require the wearing of masks or face coverings in enclosed public spaces, and will remain in effect as long as Ontario public health authorities recommend that mask-wearing is necessary in indoor public spaces.
U of T has arranged to distribute 250,000 non-medical, reusable face masks in order to provide two to every student, staff, faculty and librarian.
Masks are available at the following locations between 9:00 a.m. and 4:00 p.m.:
- Facilities Management & Planning, Room 2220, 2nd floor, Maanjiwe nendamowinan
- Service Desk Atrium, CCT building
You must present a valid UTorid to receive your masks.
- Learn about face coverings and how to properly wear, fit, remove and clean your non-medical face mask.
- Further information about how to use and take care of your U of T-provided mask can be found here.
- How will U of T's non-medical mask policy work in practice? Vivek Goel answers common questions about when and where masks will be required, exemptions and the reasons behind the new policy.
Additional information and details about the application of the policy, exceptions and medical accommodations are available in an accompanying Guideline, which is available on the websites of the Office of the Vice-President & Provost and the Vice President, Human Resources & Equity. The draft Guideline may be updated periodically as our response to COVID-19 evolves.
Provincial regulation and public health guidance now require that post-secondary institutions implement COVID-19 health screening for anyone coming to campus. In order to comply with these directives, a self-assessment is now required for all members of our community, including faculty members, librarians, staff, and students, each day they visit any one of the three U of T campuses or any other property owned or operated by U of T.
There are two ways that individuals can complete the required self-assessment and generate a risk status each time they come to U of T: by using UCheck, or by completing a paper-based or offline self-assessment log.
Accessible via web browsers on computers, tablets, and smartphones, UCheck is the easiest and most secure way to complete the required self-assessment and generate a COVID-19 risk status prior to coming to U of T. Once generated, this risk status will recommend whether individuals should visit campus in person. More details on how to use UCheck, including how we are keeping self-assessment data private, are available in the FAQs on the UCheck website.
You must obtain a TCard and activate your UTORid in order to access online classes, your UTM email (@mail.utoronto.ca), residence meal plans, library services and more.
Please visit the TCard Services information page for detailed instructions on this process or to access assistance from the Information & Instructional Technology team.
In line with public health and U of T safety guidelines, the UTM Library offers students a place where they can feel secure and focus on their studies.
- The main floor of the library offers 50 physically distanced computer work stations with acccess to printers, Wi-Fi and other essential technology by reservation only. Reserve a work station here.
Students or faculty may also visit the following monitored, designated classrooms:
- Meeting Place (Glassed-in area)
- IB 335 (IMI professional masters students)
Capacity limits are in place, users will be screened for COVID-19 symptoms and must sign-in, and masking and physical distancing protocols must be followed.
Planning your Summer timetable
UTM will be offering the majority of Summer 2021 courses remotely, with select opportunities for dual-delivery, and limited in-person only delivery for specific courses.
- A tentative list of Summer courses can be found on the Office of the Registrar’s Future Course Offerings page, and the finalized schedule will be published to the Timetable website.
- IMI will be communicating with their graduate students directly about Summer courses; please also check the IMI course page for any updates. Other graduate students should consult their home departments.
- Students should visit the Office of the Registrar website to book advising appointments.
- For an updated list of other important dates and answers to frequently asked questions, please visit the Office of the Registrar website.
- Learn more about UTM’s commitment to graduating students (Class of 2021).
Options for Online and In-Person Learning
When course enrolment begins, students, faculty, instructors and TAs can be assured that the delivery mode of their course will be completed as they were originally scheduled (i.e., remote course will be completed remotely; in-person will be completed in-person, pending restrictions).
The university has focused on creating a flexible model to ensure that dual-delivery or in-person only courses can adapt, if needed, to prioritize the safety of our community based on the recommendations of the provincial public health experts as the COVID-19 pandemic evolves in the coming months.
To learn more about your course options, please visit the Course Enrolment page or watch this helpful video guide.
Getting Ready for Online Learning
The University of Toronto is welcoming many of its new and returning students to online learning this year. Whether you are new to U of T or a returning student, you may be looking for advice on how to be successful while learning online. To prepare for your online learning experience, sure to check out the Online Learning hub to find activities, resources and strategies for success.
Student Housing & Residence Life
Visit the Student Housing & Residence Life COVID-19 Updates page for information about on-campus accomodations for Fall 2020, first-year and international student housing, meal plans, amenities and health and safety concerns The page also has contact information to reach residence staff by phone, LiveChat, and email.
All buildings on the UTM campus are closed to visitors, with the exception of the Davis, IB and CCT buildings, which are open as follows:
- 7:00 a.m. to 11:00 p.m., Monday to Thursday
- 7:00 a.m. to 6:00 p.m., Friday
- Buildings with scheduled in-person classes are open during applicable operating hours.
After-Hours Building Access and Authorization
Authorized staff, faculty and librarians may enter the Davis Building outside of operating hours via the main entrance on Inner Circle Road by using their TCard at the swipe card entrance located there.
Faculty members who require regular access to office space and do not have key/card access should contact their department manager. For occasional access, please contact Campus Police upon arrival to campus.
Faculty members who are teaching online but require access to a specific room to do so should contact Heather Miller, of the Office of the Vice-Principal Academic and Dean, and Campus Police to arrange for access.
Campus Police Escort and WorkAlone Services
Persons who for any reason are uncomfortable being on campus, or who are working in remote areas of the campus, may contact the Campus Police WorkAlone program for assistance at 905-828-5200.
Campus Police Escorts are available to accompany community members to locations around campus, including parking lots, transit stops and other locations. For assistance, please call 905-828-5200.
Contact Campus Police:
The University of Toronto Mississauga Campus Police office is located in Room 3116 of the Davis Building. Officers are on duty 24 hours a day, 365 days per year.
- General Enquiries: 905-828-5200
- Email: police.utm@utoronto.ca
- Emergency: 905-569-4333
Colman Commons (in Oscar Peterson Hall) is currently open for takeout food orders. The dining room is closed. The Davis Food Court (in the William G. Davis building) offers Grab 'n Go options including salads, wraps, sandwiches, FRESHII options, and other to-go selections.
Vending machines across the campus offer hot and cold drinks and snacks.
For further information about food options and facility hours, please visit the Hospitality & Retail Services website.
The main floor of the UTM Library is open.
The Library’s hours are:
- Monday to Thursday: 10:00 a.m. to 7:00 p.m.
- Friday: 10:00 a.m. to 5:00 p.m.
- Saturday and Sunday: Closed
The main floor will be open to members of the university community for access to necessary technology, including computer workstations, printers and Wi-Fi. Access to the other floors, including the Library stack collection, is currently unavailable.
When the Library is open, patrons must reserve a space in advance, then present their identification and booking confirmation to enter. In accordance with current public health measures, a maximum of 10 patrons are permitted in the Library at any time.
The UTM Library Curbside Pickup Service provides access to items from the Library’s stack collection that are not available digitally. Research help is available via live chat, the Zoom reference service, or by contacting liaison librarians directly.
Patrons can explore the Remote Supports page to learn the many other ways Library staff are working to support our community during this time.
Please visit the Library website for the most up-to-date information about COVID19 Service Updates and Operations including: patron access to stack collections and curbside pickup, Hathi Trust ETAS collection, short term loan/ reserves, and textbooks.
U of T Bookstore locations are are now open on all campuses. Please visit the website for hours of operation and information about shopping in person or online. Bookstore staff are available in store, online and by telephone to assist with orders for fall course materials, textbook returns and more.
UTM Shuttle Bus and Public Transit
- The UTM Shuttle Bus services to/from the St. George campus and Sheridan College is suspended through the traditional academic year of September 2020 through April 2021 and no related fee for that period will be assessed.
- The U-Pass service, offering unlimited fare-free rides on MiWay (Mississauga Transit), will be maintained for UTM students (excluding the MMPA and MFAcc programs) through the traditional academic year of September 2020 through April 2021 by the University of Toronto Mississauga Students’ Union and the University of Toronto Mississauga Association for Graduate Students.
- MiWay, Brampton Transit, Oakville Transit, GO Transit and the Toronto Transit Commission municipal services are expected to continue operations. Visit the Mississauga Transit MiWay site for additional details and updated transit schedules. All riders are curretly required to wear non-medical face masks or coverings on all MiWay buses. Children under the age of two and people with disabilities or a medical condtion that prevents them from wearing a mask will not be required to wear one.
- The UTM Express Service (Route 199) between the Brampton Gateway Terminal and UTM has been suspended until further notice, although regular services using a combination of Brampton Transit and MiWay remain in service.
The Parking & Transportation Services office remains closed and staff are working remotely until further notice.
Paid parking and enforcement has resumed on campus effective Tuesday, Sept. 1, 2020. Pay & Display kiosks will be available for single day use. For those who plan to be on campus more often, annual parking permit sales and renewals will be available online only on a first-come, first-served basis through the Parking & Transportation Services website. Permits are valid from September 1, 2020 to August 31, 2021.
Further information about permits, new Pay & Display day rates and answers to frequently asked questions is available on the Parking & Transportation Services Office website.
The UTM campus remains open to receive shipments of mail or goods, including perishable ones. Vendors sending goods to UTM by courier services, particularly by way of UPS, must notify the delivery service that the campus is open and able to receive items. Contact Stores, Shipping and Receiving here.
STILL HAVE COVID QUESTIONS? Submit a question here or refer to the following pages for more details: