UTMTogether FAQ

Last updated Wednesday, Jan. 20, 2021.

Health and Safety

Academics and registration

Campus facilities and services

Looking for information about physical and mental health supports? Please visit the Health & Safety page.

Looking for information about Student Housing & Residence Life? Please visit the Information for Students page.

Wearing of masks and other face coverings

To further help limit the spread of COVID-19, the University of Toronto has implemented a temporary policy requiring non-medical masks or face coverings to be worn indoors on University campuses and other University-owned or leased spaces, whether restricted-access or open to the public, on all three campuses.

This follows City of Toronto and City of Mississauga bylaws that require the wearing of masks or face coverings in enclosed public spaces, and will remain in effect as long as Ontario public health authorities recommend that mask-wearing is necessary in indoor public spaces.

U of T has arranged to distribute 250,000 non-medical, reusable face masks in order to provide two to every student, staff, faculty and librarian.

Masks are available at the following locations between 9:00 a.m. and 4:00 p.m.:

  • Facilities Management & Planning, Room 2220, 2nd floor, Maanjiwe nendamowinan
  • Service Desk Atrium, CCT building

You must present a valid UTorid to receive your masks.

Additional information and details about the application of the policy, exceptions and medical accommodations are available in an accompanying Guideline, which is available on the websites of the Office of the Vice-President & Provost and the Vice President, Human Resources & Equity. The draft Guideline may be updated periodically as our response to COVID-19 evolves.

UCheck Self-Assessment Tool

Provincial regulation and public health guidance now require that post-secondary institutions implement COVID-19 health screening for anyone coming to campus. In order to comply with these directives, a self-assessment is now required for all members of our community, including faculty members, librarians, staff, and students, each day they visit any one of the three U of T campuses or any other property owned or operated by U of T. 

There are two ways that individuals can complete the required self-assessment and generate a risk status each time they come to U of T: by using UCheck, or by completing a paper-based or offline self-assessment log.

Accessible via web browsers on computers, tablets, and smartphones, UCheck is the easiest and most secure way to complete the required self-assessment and generate a COVID-19 risk status prior to coming to U of T. Once generated, this risk status will recommend whether individuals should visit campus in person. More details on how to use UCheck, including how we are keeping self-assessment data private, are available in the FAQs on the UCheck website. 

TCards and UTORid

You must obtain a TCard and activate your UTORid in order to access online classes, your UTM email (@mail.utoronto.ca), residence meal plans, library services and more.

Please visit the TCard Services information page for detailed instructions on this process or to access assistance from the Information & Instructional Technology team.

Studying on Campus

In line with public health and U of T safety guidelines, the UTM Library offers students a place where they can feel secure and focus on their studies.

  • The main floor of the library offers 50 physically distanced computer work stations with acccess to printers, Wi-Fi and other essential technology by reservation only. Reserve a work station here.

Students or faculty may also visit the following monitored, designated classrooms:

  • Meeting Place (Glassed-in area)
  • IB 335 (IMI professional masters students)

Capacity limits are in place, users will be screened for COVID-19 symptoms and must sign-in, and masking and physical distancing protocols must be followed.

Planning your Fall-Winter timetable

The Fall-Winter timetable may be found here.

The Office of the Registrar will connect with students by email to provide information about how courses will be delivered and to invite students to group advising, online chats and one-on-one appointments to support course planning.

Options for Online and In-Person Learning

Almost every course will allow students the option to study online, as well as safe opportunities for in-person learning activities. 

The newly designed online and in-person course delivery options will provide students flexibility to stay engaged while balancing academic and personal responsibilities. UTM will offer the following options:

  • Synchronous online: regular weekly classes with scheduled attendance
  • Asynchronous online: “on-demand” lectures that you can view at your own pace without scheduled attendance
  • In-person & online: scheduled attendance will rotate between these delivery formats
  • In-person: regular weekly classes with scheduled attendance in smaller class sizes

To learn more about your course options, please visit the Course Enrolment page or watch this helpful video guide.

Getting Ready for Online Learning

The University of Toronto is welcoming many of its new and returning students to online learning this year. Whether you are new to U of T or a returning student, you may be looking for advice on how to be successful while learning online. To prepare for your online learning experience, sure to check out the Online Learning hub to find activities, resources and strategies for success.

Student Housing & Residence Life

Visit the Student Housing & Residence Life COVID-19 Updates page for information about on-campus accomodations for Fall 2020, first-year and international student housing, meal plans, amenities and health and safety concerns The page also has contact information to reach residence staff by phone, LiveChat, and email. 

Building Access

All buildings on the UTM campus are closed to visitors, with the exception of the Davis, IB and CCT buildings, which are open as follows:

  • 7:00 a.m. to 11:00 p.m., Monday to Thursday
  • 7:00 a.m. to 6:00 p.m., Friday
  • Buildings with scheduled in-person classes are open during applicable operating hours.

After-Hours Building Access and Authorization

Authorized staff, faculty and librarians may enter the Davis Building outside of operating hours via the main entrance on Inner Circle Road by using their TCard at the swipe card entrance located there.

Faculty members who require regular access to office space and do not have key/card access should contact their department manager. For occasional access, please contact Campus Police upon arrival to campus.

Faculty members who are teaching online but require access to a specific room to do so should contact Heather Miller, of the Office of the Vice-Principal Academic and Dean, and Campus Police to arrange for access.

Campus Police Escort and WorkAlone Services

Persons who for any reason are uncomfortable being on campus, or who are working in remote areas of the campus, may contact the Campus Police WorkAlone program for assistance at 905-828-5200.

Campus Police Escorts are available to accompany community members to locations around campus, including parking lots, transit stops and other locations. For assistance, please call 905-828-5200.

Contact Campus Police:

The University of Toronto Mississauga Campus Police office is located in Room 3116 of the Davis Building. Officers are on duty 24 hours a day, 365 days per year.  

On-Campus Food Services

Colman Commons (in Oscar Peterson Hall) is currently open for takeout food orders. The dining room is closed. The Davis Food Court (in the William G. Davis building) offers Grab 'n Go options including salads, wraps, sandwiches, FRESHII options, and other to-go selections.

Vending machines across the campus offer hot and cold drinks and snacks.

For further information about food options and facility hours, please visit the Hospitality & Retail Services website.

UTM Library

The main floor of the UTM Library is open effective Monday, Jan. 11, 2021.

The Library’s hours are: 

  • Monday to Thursday: 10:00 a.m. to 7:00 p.m. 
  • Friday: 10:00 a.m. to 5:00 p.m. 
  • Saturday and Sunday: Closed 

The main floor will be open to members of the university community for access to necessary technoloyg, including computer workstations, printers and Wi-Fi. Access to the other floors, including the Library stack collection, is currently unavailable. 

When the Library is open, patrons must reserve a space in advance, then present their identification and booking confirmation to enter. In accordance with current public health measures, a maximum of 10 patrons are permitted in the Library at any time. 

 The UTM Library Curbside Pickup Service provides access to items from the Library’s stack collection that are not available digitally. Research help is available via live chat, the Zoom reference service, or by contacting liaison librarians directly. 

Patrons can explore the Remote Supports page to learn the many other ways Library staff are working to support our community during this time. 

Please visit the Library website for the most up-to-date information about COVID19 Service Updates and Operations including: patron access to stack collections and curbside pickup, Hathi Trust ETAS collection, short term loan/ reserves, and textbooks.

UTM Bookstore

U of T Bookstore locations are are now open on all campuses. Please visit the website for hours of operation and information about shopping in person or online. Bookstore staff are available in store, online and by telephone to assist with orders for fall course materials, textbook returns and more.

UTM Shuttle Bus and Public Transit

  • The UTM Shuttle Bus services to/from the St. George campus and Sheridan College is suspended through the traditional academic year of September 2020 through April 2021 and no related fee for that period will be assessed.
  • The U-Pass service, offering unlimited fare-free rides on MiWay (Mississauga Transit), will be maintained for UTM students (excluding the MMPA and MFAcc programs) through the traditional academic year of September 2020 through April 2021 by the University of Toronto Mississauga Students’ Union and the University of Toronto Mississauga Association for Graduate Students.
  • MiWay, Brampton Transit, Oakville Transit, GO Transit and the Toronto Transit Commission municipal services are expected to continue operations. Visit the Mississauga Transit MiWay site for additional details and updated transit schedules. All riders are curretly required to wear non-medical face masks or coverings on all MiWay buses. Children under the age of two and people with disabilities or a medical condtion that prevents them from wearing a mask will not be required to wear one.
  • The UTM Express Service (Route 199) between the Brampton Gateway Terminal and UTM has been suspended until further notice, although regular services using a combination of Brampton Transit and MiWay remain in service.

Parking Services

The Parking & Transportation Services office remains closed and staff are working remotely until further notice.

Paid parking and enforcement has resumed on campus effective Tuesday, Sept. 1, 2020. Pay & Display kiosks will be available for single day use. For those who plan to be on campus more often, annual parking permit sales and renewals will be available online only on a first-come, first-served basis through the Parking & Transportation Services website. Permits are valid from September 1, 2020 to August 31, 2021.

Further information about permits, new Pay & Display day rates and answers to frequently asked questions is available on the Parking & Transportation Services Office website. 

Shipping and Receiving

The UTM campus remains open to receive shipments of mail or goods, including perishable ones. Vendors sending goods to UTM by courier services, particularly by way of UPS, must notify the delivery service that the campus is open and able to receive items. Contact Stores, Shipping and Receiving here.

STILL HAVE COVID QUESTIONS? Submit a question here or refer to the following pages for more details: