Information for Students

Students wearing face masks sit at study tables.Last updated Friday, April 9, 2021.

This page features information for UTM students regarding the University’s responses and actions related to the coronavirus (COVID-19). Please continue to check your U of T email, since you may be receiving emails directly from your divisions, residences, and Deans of Students.

Graduate Students, please also visit the School of Graduate Studies webpage for specific updates.

For further information for all students, please visit the COVID-19 Information for University of Toronto students information page on the Office of the Vice-Provost Students website.

On this page:

Office of the Registrar

The Office of the Registrar offers information and support for current students, recently admitted students and future students.

Information about Summer 2021 at UTM

UTM will be offering the majority of Summer 2021 courses remotely, with select opportunities for dual-delivery, and limited in-person only delivery for specific courses.

Options for Online and In-Person Learning

When course enrolment begins, students, faculty, instructors and TAs can be assured that the delivery mode of their course will be completed as they were originally scheduled (i.e., remote course will be completed remotely; in-person will be completed in-person, pending restrictions).

The university has focused on creating a flexible model to ensure that dual-delivery or in-person only courses can adapt, if needed, to prioritize the safety of our community based on the recommendations of the provincial public health experts as the COVID-19 pandemic evolves in the coming months.

To learn more about your course options, please visit the Course Enrolment page or watch this helpful video guide.

Online Learning Success

For advice on how to be successful while learning online, be sure to check out the Online Learning hub to find activities, resources and strategies for success.

Student Affairs & Services

The Student Affairs Info Desk team can help with information about services and supports on campus, and tips on how to engage with other students and UTM community.

  • Remote assistance: Send the Student Affairs & Services team a message by email
  • In-person assistanceis available in DV2077 as follows:
    • Monday to Thursday from 10:00 a.m. to 4:00 p.m.
    • Friday from 10:00 a.m. to 2:30 p.m.

Health & Counselling Centre

UTM's Health & Counselling Centre is open for non-urgent health appointments and virtual counselling sessions. For additional information about health care and mental health supports available to UTM students, please visit the Mental Health and Wellness page.

Student Housing & Residence Life

Visit the Student Housing & Residence Life COVID-19 Updates page for information about on-campus accomodations, first-year and international student housing, meal plans, amenities and health and safety concerns. The page also has contact information to reach residence staff by phone, LiveChat, and email. 

International Student Support

International students may contact the International Education Centre for online support regarding immigration matters related to study and work permits, permanent residency, study abroad initiatives and more.

Additional information for current and newly-admitted international students is available on from the Vice-Provost Students website.

Please note: As of January 7, 2021, the Government of Canada requires a negative COVID-19 test prior to boarding your flight. A COVID-19 PCR test must be taken within 72 hours of departure.  Additional information is available on the Transport Canada website. Also refer to the list of exceptions. Please contact your airline for further details. 

Additional links:

Financial Support and Information

The University of Toronto is working to respond to the COVID-19 pandemic, including providing emergency financial support and work-study opportunities for students. The Financial Support & Funding Opportunities directory provides resources to access university financial aid supports as well as provincial and federal government programs.

Student Engagement

The Centre for Student Engagement is operating remotely and offering services by videoconference or telephone. Visit the site to learn more.

Career Centre

Visit the UTM Career Centre site to find out about online career workshops, or to connect with career counsellors, employment strategists and resource centre staff daily from 10:00 a.m. to 4:00 p.m. Workshops are being offered via recorded webinars—log into CLNx for details. 

Recreation, Athletics & Wellness Centre

Visit the Recreation, Athletics & Wellness Centre’s webpage to browse virtual programming options and to help you stay connected, get active and move your way to wellness. Additional RAWC resources may be found on the Mental Health and Wellness page.

Academic Support

The Robert Gillespie Academic Skills Centre continues to offer online supports to students and partners.

Accessibility Services

The Accessibility Services team offers support and resources to new and returning students who have a documented learning, physical, sensory, mental health disability or medical condition. Visit the site to register for academic accommodations, learn more about online learning support resources or schedule an appointment with an accessibility advisor.

I&ITS Services

UTM's Information & Instructional Technology Services team (I&ITS) is available to provide remote services for students seeking help with email, UTORid account access, TCards and more.

Students may access in-person support at the UTM Service Desk in the CCT Building, Monday to Friday from 8:00 a.m. to 5:00 p.m.

Please visit the I&ITS Services site for additional information, including locations and hours for on-site and remote services.

TCards and UTORid

You must obtain a TCard and activate your UTORid in order to access online classes, your UTM email (@mail.utoronto.ca), residence meal plans, library services and more.

Please visit the TCard Services information page for detailed instructions on this process or to access assistance from the Information & Instructional Technology team.

U-Pass

The U-Pass program, offering unlimited fare-free transportation on MiWay (Mississauga Transit), will continue for the 2020-21 academic year, supported by fees assessed by UTMSU (for undergraduate students) and UTMAGS (for UTM-affiliated graduate students). For more information, please visit the UTMSU or UTMAGS websites or social media channels.

I&ITS

Students who need to be physically present at UTM will have access to essential technology and wifi on campus. In line with public health and U of T safety guidelines, UTM has adapted both library operations and the Meeting Place to provide students with a place where they can feel secure and focus on their studies.

  • The main floor of the library offers 50 physically distanced individual work stations, as well as access to printers and wi-fi by reservation only. Reserve a work station here.

Quiet Work Spaces on Campus

Students or faculty who are on campus and require a quiet space to work immediately before, after or between in-person on-campus classes may also access the following monitored, designated classrooms:

  • Meeting Place (Glassed-in area)
  • IB 335 (IMI professional masters students)

Capacity limits are in place, users will be screened for COVID-19 symptoms and must sign-in, and masking and physical distancing protocols must be followed.

UTM Library

The main floor of the UTM Library is open.

The Library’s hours are: 

  • Monday to Thursday: 10:00 a.m. to 7:00 p.m. 
  • Friday: 10:00 a.m. to 5:00 p.m. 
  • Saturday and Sunday: Closed 

The main floor will be open to members of the university community for access to computer workstations, printers and other essential technoloyg. Access to the other floors, including the Library stack collection, is currently unavailable. 

When the Library is open, patrons must reserve a workstation in advance, then present their identification and booking confirmation to enter. In accordance with current public health measures, a maximum of 10 patrons are permitted in the Library at any time. 

 The UTM Library Curbside Pickup Service provides access to items from the Library’s stack collection that are not available digitally. Research help is available via live chat, the Zoom reference service, or by contacting liaison librarians directly. 

Patrons can explore the Remote Supports page to learn the many other ways Library staff are working to support our community during this time. 

Please visit the Library website for the most up-to-date information about COVID19 Service Updates and Operations including: patron access to stack collections and curbside pickup, Hathi Trust ETAS collection, short term loan/ reserves, and textbooks.

Find additional materials, including reference and style guides, tutorials and access digital books, movies and music on the UTM Library Remote Supports (Students) page. The library’s Learn Anywhere page offers tips, tools and strategies for students, including helpful tips for using platforms like Blackboard Collaborate, Quercus and Zoom, as well as information about how to submit assignments and take quizzes remotely.

Please visit the Library website for the most up-to-date information about COVID19 Service Updates and Operations including: patron access to stack collections and curbside pickup, Hathi Trust ETAS collection, short term loan/ reserves, and textbooks.

Equity Offices

The Equity & Diversity Office and the Office of Indigenous Initiatives remain open and available to provide online programming and support. Staff are available by email and phone Monday to Friday, 9:00 a.m. to 5:00 p.m. Visit the Facebook page for information about online events.

STILL HAVE COVID QUESTIONS? Submit a question here or refer to the following pages for more details:

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