The University of Toronto is committed to fairness in its dealings with its individual members and to ensuring that their rights are protected. In support of this commitment, the Office of the University Ombudsperson was established in 1975.
The Ombudsperson is accountable only to the Governing Council, and has unrestricted access to all University authorities. The Office is independent of all existing administrative structures of the University. In considering complaints, the Ombudsperson acts in an impartial fashion, acting neither as an advocate for the individual members of the University nor as a defender of the University, but rather assisting in achieving procedural fairness and reasonable outcomes. All matters are held in confidence unless the individual involved approves otherwise.
The services of the Ombudsperson are available to individual staff, students and faculty members on any campus of the University.
For additional information about the role of the Office, and how to contact the Ombudsperson, see ombudsperson.utoronto.ca.