Refunds & Cancellations

Refund Policy

  • The $250 first instalment may only be refunded under the following circumstances:
    • In the event of a trip cancellation at the University's discretion based on health and safety concerns, insufficient enrollment in the program or any other unforeseen circumstances;
    • In the event that we are not able to extend an offer of participation due to space limitations or if the applicant is not accepted into the course;
    • In the event that there is a scheduling conflict between the course associated with the UTM Abroad Academic Experience and a course that is a program requirement. 
  • All remaining fees are non-refundable.
  • Should the participant face unforeseen circumstances prohibiting them from participating in the program, they should submit an appeal to the International Education Centre detailing their circumstances and providing any relevant documentation. At the discretion of the University and under exceptional circumstances, fees not including the first instalment may be refunded under the following schedule:

Description

Refund

Cancellation prior to the second instalment deadline The first instalment is not refundable.

Cancellation prior to the third instalment deadline.

The first and second instalments are not refundable.

Cancellation prior to the fourth instalment deadline.

Partial refund of the third instalment paid minus a 3% administration fee. The first and second instalments are not refundable.

Cancellation after the final instalment deadline and prior to the travel date.

Partial refund of the third and fourth and/or fifth instalment paid minus a 3% administration fee. The first and second instalments are not refundable.