System Maintenance started

26 Sep 2014 - 5:05pm

System maintenance has started.   Another message will be sent out upon completion.

Unplanned IT Outage

29 Aug 2014 - 11:47am


Our SQL Server database outage has been resolved. Web applications that depend on this database are now operational. Please report any problems to our Help Desk.


Filestor is now available. You may need to restart your computer in order to access your shared drives again. If you experience any problems please contact the Help Desk.

Surplus Computers Available

29 May 2014 - 1:13pm
Images of Apple and Dell computers displayed together

Now accepting requests for surplus PC/iMac computers. Surplus computers are only available to faculty and staff for university use.  Follow the link for details and availability.

Blackboard/Portal Unavailable

15 Apr 2014 - 2:52pm

Portal Services Restored April 15, 2014 17:43  For further updates please visit


The Portal has been unavailable again since approximately 3:35 p.m.

Support team is working with the vendor to determine the root cause of today's problems.


Slow Wireless Connectivity

14 Apr 2014 - 10:42am

RESOLVED at 10:51am.

Slow network connectivity has been reported at the HMALC – Library following the earlier resolution of intermittent network connectivity on campus.  Cause of the issue has been identified and requires a reset of wireless network equipment at HMALC and select residence buildings: OPH, Roy Ivor Hall and Erindale Hall.

This message will be updated at 11:15am.  You can also look for updates @UTMHelpDesk.