Ticket System Maintenance

8 Apr 2015 - 4:26pm

I&ITS ticket system ( will be going under maintenance from 3:00-5:00pm on Thursday, April 9th 2015.

Phishing Email Alert

2 Apr 2015 - 3:34pm

If you have received an email stating that the “Help Desk is currently migrating your UTORONTO.CA account to Exchange 2015”, this is a fraudulent email intended to steal your credentials and it should be deleted. Do not click on the link provided in this email message.

Scheduled Network Maintenance - Sunday, March 29th 6:00am - 10:00am

25 Mar 2015 - 11:40am

On Sunday, March 29, 2015,  Network Engineering would like to perform an upgrade on the UTM network core equipment from 6:00 a.m. to 10:00 a.m.

Internet, inter-campus and intra-campus network connectivity, including the wireless service and Medical Academy, will experience disruptions and downtime during that period.

The upgrade will provide a larger number of 10Gig/s ports to the core infrastructure, which is a necessary step to increase overall network capacity for the campus.

RESOLVED UTM's main number 905-569-4455 and voicemail not wokring

5 Mar 2015 - 4:31pm

This issue is now resolved.  Thank you for your patience and cooperation.

Speech attendant service at 905-569-4455 and voicemail system are not fully functional.  Please use Online Directory at to lookup department and individual phone numbers.

This message will be updated as more information becomes available.

Update #2: Email Virus Attack

23 Jan 2015 - 10:26am
Phishing Email

I+TS Services at UTSG continues to monitor the email system for further virus attacks, as we experienced over the past two days, and is putting in place measures to reduce our exposure to such attacks.