Mystery Shopper Program

Mystery Shopper Program

New this year, Student Housing & Residence Life will be running a Mystery Shopper program. This program is designed to ensure the best customer service is provided to students living in residence and the surrounding community. A select group of Mystery Shoppers will be appointed for the academic year, to help in the evaluation of the Residence Services Assistants. To apply, please complete the form below by October 21st at midnight. Successful candidates will be contacted via email and will receive payment upon completion of tasks.

Note: The submission form is now closed. Thank you to all that applied.

Eligibile Evaluators

Student Housing & Residence Life is seeking out a diverse group of students from different areas of study to aid in this process. Preference is given to those that currently live on campus. The time commitments for each evaluator can range from 3 hours to 5 hours, including the completion time of the evaluation on the assigned RSA.

Evaluators must be available during the following dates/times, though your academic schedules will be accommodated.

Information & Training Session:

Wednesday, October 26 from 6:00 - 7:00 PM or Thursday, October 27 from 3:00 - 4:00 PM

Evaluation Period:

October 28 to November 7, 2016

Evaluator Process

Members of the RSA team will have an evaluator(s) assigned to them. The evaluator will be instructed to interact with that person at the desk during business hours: Monday to Friday from 9:00 a.m. - 9:00 p.m., and on weekends from 12:00 p.m. – 6:00 p.m.

An online form with a website link will be provided to each evaluator to complete after their interactions with the RSA has taken place. If you are unsuccessful interacting with the assigned RSA member, second and third attempts can be made during the week.

Compensation

A total number of twelve (12) evaluators are needed before October 21, 2016. The week(s) of evaluations will be communicated to successful candidates selected to be evaluators. Each evaluator will be given a $50 gift card per semester, provided they have successfully completed all aspects of their task.

Successful Evaluators

Student Housing & Residence Life is seeking out a diverse group of students from different areas of study to aid in this process. Preference is given to those that currently live on campus. The time commitments for each evaluator can range from 3 hours to 5 hours, including the completion time of the evaluation on the assigned RSA.