Office of the CIO

As CIO my responsibility is to develop strategies (including fiscal strategies) for obtaining, distributing and maintaining relevant technological resources with UTM. Identify opportunities and provide guidance in the analysis, design, development and implementation of innovative technological solutions to enhance program delivery, research, and administrative service capacity at UTM. In essence, it means delivering effective and efficient IT resources, services and technologies to all members of the University of Toronto Mississauga community in support of the University mission.

The CIO has overall responsibility and accountability for the administration of Client Services, Network Services and Web Technology Services at UofT Mississauga. Service priorities are determined according to the scope of the problem and who it may affect:

  • To coin a phrase from Mr. Spock, “the needs of the many outweigh the need of the few or the one.” Priority is given to any problem which affects the most number of users, e.g. network connection to St. George, database server, web server.
  • Departmental or Building, e.g. network in the Kaneff Centre, departmental share directory
  • Problems which affect the general productivity of an individual or of a class, e.g. malfunctioning hard drive on a desktop computer
  • Problems which limits the effectiveness of an individual
  • New hardware or software installations

The CIO chairs the Computing Committee, a standing committee of Erindale College Council and the IT Technical Operations Committee. The terms of reference for the Computing Committee are as follows:

The Committee shall make recommendations to the Vice-President and Principal of the College and to Council on

  • policy relating to computing and data communications,
  • the feasibility of adopting specific advancements in computing and
  • communication technology at UTM.
  • instructional media
  • micro electronics
  • computer services

Terms of reference for the IT Technical Operations Committee are as follows:

  1. To share information on IT services and projects across multi-department.
  2. To discuss operational and service issues pertaining to the delivery of information technology at UofTM.
  3. To have an open technical discussion on technology and the validity of adaptation in the UofTM environment.
  4. To set standards for access and security, software development platform, hardware and network configuration, and client support.

 

Membership: Chair - CIO

  1. Kevin Lee, Manager, Computing Services
  2. Rishi Arora, Manager, Client Services
  3. Jenny Hu, Supervisor, Web Technology Services
  4. Sue McGlashan, MCS System Administrator
  5. Sarosh Jamal, Geographic Computing & IT Specialist
  6. Anu Akers, ICC/CCIT Instructional Technologist
  7. Susan Senese, Library Systems Coordinator
  8. Anil Vyas, Manager, Micro-Electronics
  9. Cesar Mejia, IT Manager, Office of the Registrar
  10. Yan Tam-Seguin – Project Manager, Special Projects, Student Affairs

 

I hope that you will find the information on this website useful and give us your feedback on areas where we can be of greater service to you.

Joe Lim, Chief Information Officer